Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Hilton Garden Inn Harrisburg East
Harrisburg, PA
Apply Now >
Hotel Houseperson
Newport Hospitality Group
York, PA
Apply Now >
Executive Housekeeper
SpringHill Suites
Hershey, PA
Apply Now >
IHG Hotel Indigo-Executive Housekeeper
Hotel Indigo Harrisburg-Hershey
Harrisburg, PA
Apply Now >
Pharmacy Technician-in-Training (Part Time)
Rite Aid Corporation
Hershey, PA
Apply Now >

Job Details

Executive Housekeeper

Company name
Newport Hospitality Group

York, PA, United States

Employment Type

Bluecollar, Hospitality

Posted on
Jun 11,2019

Valid Through
Sep 24,2019

Apply for this job


The Executive Housekeeper manages all facets of the Housekeeping Department, ensuring that our associates achieve high levels of guest service and satisfaction, to include guest accommodations, laundry, and public areas and work areas. He or she is responsible for providing training to departmental associates and enforcing all company policies, procedures and brand standards as established. This position requires knowledge of budgeting, forecasting, staffing, and scheduling. The Supervisory/Management skills that we're looking for are as follows: development of housekeeping staff, ability to maintain records and communicate effectively with members of other hotel departments, ability to order and receive supplies and maintain adequate inventory levels. Candidates must have the ability to professionally represent the hotel, deal positively with the public, and possess pleasant telephone manner.

The ideal candidate for this position has an Associates’ Degree in Hotel management; however, skills/knowledge gained through on-the-job training and previous experience may substitute for degree. Minimum five years housekeeping experience with three years in a supervisory capacity required.

The following is a representative list of the duties and responsibilities associated with this position:

-- Smile and continuously project a helpful attitude

-- Assists General Manager in the development of Housekeeping department’s annual budget and monitors department’s performance as compared to budget.

-- Manages according to established company procedures.

-- Schedules staff according to forecasted occupancy.

-- Orders and receives supplies to maintain adequate inventory levels.

-- Monitors and maintains level of cleanliness in accommodations, storage areas, laundry, restrooms, and public areas.

-- Compiles and reports accurate accommodation status to Front Office.

-- Enforces standard procedures for the acceptance, security, and return of guest lost and found items.

-- Communicates any discrepancies in accommodation status and ensures that corrective action is taken.

-- Communicates with other department heads to resolve deficiencies and repair items.

-- Performs special assignments and projects as requested.

-- Participates in the MOD program.

-- Maintains security of keys.

-- Monitors payroll and control costs, remaining within budget.

-- Introduces and manages any NHG programs.

-- Ensures completion orientation checklists, training guides and all training documentation.

-- Is the departmental trainer(s).

-- Coaches associates when rules are not being met, offers encouragement and works with NHG mentors to improve performance.

-- Records and processes all incident reports as needed.

-- Performs required tasks, including, but not limited to, those contained in the Minimum Performance Standards set by NHG.

-- Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the NHG Employee Handbook.

-- Performs all other duties as assigned by management.

Asset Management:

Maintains standard procedures for security of on-loan equipment.

-- Conducts monthly inventory of linen, supplies and equipment.

-- Maintains budgeted labor standards by forecasting and comparing forecast to actual.

-- Establishes and maintains cost-control systems on linen inventories, cleaning supplies and labor costs, by forecasting and comparing forecast to actual.

Product Quality/Guest Satisfaction

-- Maintains room quality and amenities based on hotel objectives and policy and procedures.

-- Ensures quality services are rendered in meeting guests’ needs that good guest relations are enhanced.

-- Works with other department heads to resolve guest complaints.

Human Resources

-- Is responsible for the firing, termination, performance evaluations, training and development of all housekeeping and laundry staff.

-- Maintains departmental communication through the effective use of staff meetings, logbooks and bulletin boards.


Associates’ Degree in Hotel management; however, skills/knowledge gained through on-the-job training and previous experience may substitute for degree.

Minimum two years housekeeping experience required.

Requires knowledge of budgeting, forecasting, staffing, and scheduling

Requires walking and standing to a significant degree. Requires ability to perform housekeeping chores (cleaning units or assisting in the laundry) which involve lifting, bending, and stretching.

Requires ability to communicate in a positive and service oriented manner both orally and in writing to guests and members of the maintenance/hotel staff/ guests

Willingness to work a flexible schedule which may include nights, weekends, holidays

Pleasant and professional demeanor

Company info

Newport Hospitality Group
Website :

Company Profile
Newport Hospitality Group is a premier hotel management company dedicated to improving hotel performance through cost-effective operations, national marketing and purchasing programs, comprehensive training, and sales development at the local level. Put us to work for you, and let the power of Newport Hospitality Group's winning management team optimize your hotel's financial performance. We constantly seek new ways to improve the guest experience and owner returns. Come see how we achieve this Learn more>> What Is It This Time? - Tips on Converting the Problem-Focused Associate The Devil is in the Delivery - Security Revisited Cleavenger Awarded CHT Designation Home | Services | Our Team | Portfolio | Testimonials | © Copyright, 2008 Newport Hospitality Group, Inc. Designed by: markField Design

Similar Jobs:
Corporate Clinical Coordinator
Location : Camp Hill, PA
Job Description\nSUMMARY\nThe primary purpose of this position is to support the implementation, daily operation and measurement of clinical programs and healthcare initiatives which enhance the professional services offered by ou...
Why Us?\nWith a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated program...
JOB TITLE: Patient Care Unit Assistant/Telemetry LOCATION: Holy Spirit Hospital DEPARTMENT: Medical/Surgical/Telemetry, 7 Main WORK SCHEDULE: Evenings WORK TYPE: Full Time JOB SUMMARY: Responsible and accountable for performing a ...
EmploymentCrossing provides an excellent service. I have recommended the website to many people..
Laurie H - Dallas, TX
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 EmploymentCrossing - All rights reserved. 168 192