McLANE COMPANY, INC.
JOBSUMMARY / GENERAL DESCRIPTION:
Monday to Friday
3:00 AM start time $14.18 .25 shift per hour to start
Provides support for all printing requirements for the division to include all computer reports, labels and multipart forms used by the division. May perform or contract out preventative maintenance for all division laser and impact printers.
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Other duties may be assigned. A teammate in this position must have the ability to:
Answer incoming calls from internal and/or external customers to provide first level resolution for division inquiries on print issues or for computer generated print reports.
Complete printing of all reports in appropriate print queue system.
Complete printing of all order labels and other reports associated to billing in a timely manner.
Follow up with Help Desk concerning open issues with divisional printers that are needed to print time sensitive documents for picking, loading and dispatch of customer orders.
Monitor, identify and resolve any laser printer issues that will impact the division during billing or close job streams.
Clear equipment at end of operating run and review schedule to determine next assignment.
Record information such as computer operating time, problems that occurred, and actions taken.
May perform preventative maintenance on all laser printers to include changing toner, drums, and paper.
Install maintenance kits for laser printers including rollers and wiper blades.
Monitor, identify and resolve any issues with division IBM impact printers. These printers are used to print credits, and other system reports. If issue cannot be resolved by teammate the correct maintenance provider must be called and dispatched.
May identify and resolve any issues with division IBM impact printers. As well as providing support and print help for all printers to include pallet, PTL and etc.
Manage the supply inventory, which requires weekly cycle counts.
Ensure all printers are cleaned daily to include vacuuming and cleaning using alcohol and clean cloths.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
A teammate in this position must have:
High school diploma or equivalent. Associates degree in Information Systems or related field (preferred).
The will to learn and grow as the customer base and expectations grow.
Adaptable, dependable, punctual, accurate, and have a will to initiate and follow through.
Ability to work different shifts due to illness or vacation coverage of department.
McLANE COMPANY, INC.
Website : https://www.mclaneco.com
McLane Company, Inc. is one of the largest supply chain services leaders, providing grocery and foodservice supply chain solutions for convenience stores, mass merchants, drug stores and chain restaurants throughout the United States. McLane, through McLane Grocery and McLane Foodservice operates 80 distribution centers across the U.S. and one of the nation's largest private fleets. The company buys, sells and delivers more than 50,000 different consumer products to nearly 110,000 locations across the U.S. In addition, McLane provides alcoholic beverage distribution through its wholly owned subsidiary, Empire Distributors, Inc. McLane is a wholly owned unit of Berkshire Hathaway Inc. (NYSE: BRK) and employs more than 20,000 teammates.