Bordentown, NJ, United States
Customer Service, Automotive, Bluecollar
Client Services Coordinator - PSI','201978','','Cox Automotive','!*!This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. Job Responsibilities:Manage account relationships, maintaining effective communications and ensuring customer requirements are met. Review and update condition report; approve and audit vehicle repair report. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning. In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles. Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.Perform other duties as assigned by management.
','','','!*!High School Diploma or equivalent required.Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful.Valid Driver’s License and safe driving record required. Ability to drive vehicles with standard and automatic transmission. Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred. Effective communication and organization skills required.Commitment to providing excellent customer service essential.Disclaimer:The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Cox Automotive is
transforming the way the world buys, sells and owns cars with industry-leading
digital marketing, retail, financial and wholesale solutions for consumers,
dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox
Automotive family includes Autotrader®, Dealer.com®, Dealertrack®, Kelley Blue
Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and
a host of other brands. With a complete and connected view of the automotive
ecosystem, Cox Automotive is a global company connecting people, cars and
capabilities with services that link the automotive value chain. Cox Automotive
is a subsidiary of Cox Enterprises. For more information about Cox Automotive,
Cox is an Equal Employment
Opportunity employer - All qualified applicants/employees will receive
consideration for employment without regard to that individual’s age, race,
color, religion or creed, national origin or ancestry, sex (including
pregnancy), sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity, citizenship, or any
other characteristic protected by law.
','Cox Automotive','US-NJ-Bordentown-730 Route 68','','Regular','Individual Contributor','Day Job','','No','Full-time','Ongoing','Client Services Coordinator - PSI
Website : http://www.autotrader.com