Director - Operational Risk Oversight

Profile

Director - Operational Risk Oversight, Home Lending and Loan Services

Duties: Lead a group of operational risk professionals who work directly with the assigned Lines of Business (LOBs) to educate and communicate risk policies and programs, identify risks, develop assessments, provide input over controls and testing, advise on and monitor remediation activities and create reporting. Assist in developing an enterprise-wide approach to operational risk management, which focuses on educating line of business partners and identifying, measuring, mitigating, monitoring and reporting operational risks. Monitors compliance with operational risk policies and standards by working with the LOB to integrate operational risk control self-testing into a comprehensive control self-testing program that performs regular and comprehensive risk assessment and testing, identifies gaps and deficiencies, and formulates response strategies for corrective action. Proactively advises front line business units on applicable operational risk standards, including keeping up-to-date with developments in the applicable laws, rules, standards and industry practices. Proactively works with assigned business unit management to identify and assess the operational risks associated with business activities, ensuring alignment with the Corporate Operational Risk Framework, including: Advising LOBs on operational risks and controls and key risk indicators; Advising LOBs on operational risks related to new products and/or services and business initiatives; Advising LOBs on operational risks related to outsourced third-party activities; and Identifying aggregate risk across LOBs. Ensures a sound understanding of business strategy, business processes and associated risks for assigned business units. Monitors and facilitates changes in business processes necessary to meet regulatory changes and mitigate operational risk exposure to Key, taking into consideration peer practices related to Operational Risk. Develops and recommends for approval policies, standards, procedures and guidelines to comply with corporate risk appetites, tolerances and policies. Conducts review and challenge activities and escalation, including independent testing as required. Proactively evaluates operational risk reporting (metrics, loss events, findings, remediation plans, etc.), internal and external research, including leveraging peer benchmarks to identify current and emerging risk issues and develop effective response strategies to address identified risks/gaps. Provides information for analysis and reporting on operational risks, including changes to risk profiles, exposure and loss events, risk metrics performance, control testing results, remediation plans and status, peer benchmarks, external events and emerging risks. Play a primary role in the design, development and maintenance of the operational risk assessments, testing and remediation and reporting program. Assesses the appropriateness of and works with assigned LOBs where warranted on developing and/or enhancing internal procedures and guidelines to comply with corporate Operational Risk appetite, tolerances and policies. Present operational risk reports (Enterprise-wide and LOB specific) to Senior Management and Risk Committees. Develop and implement communication plans around operational risk responsibilities, assessments, testing, remediation and reporting to increase risk and control awareness. Maintain constructive interaction with regulators. Act as liaison with regulators and other internal or external auditors on matters concerning the corporation’s operational risk program. Organize and monitor interaction between the 1st Line of Defense and regulators. Coordinate reporting to regulators and review final responses to external examinations, requests for information a regulatory and legal inquiries. Works closely with executives of other major risk category executives (e.g., Credit, Compliance, Market, Model, Reputation, and Strategic) and 1st LOD to ensure an effective Operational Risk culture. Work with LOBs and other corporate initiatives to reduce operational risk losses. Coordinate and collaborate with Risk Review and the SOX testing team on operational risk assessments. Collaborates with LOBs and Quantitative Risk Analysis on operational risk related stress testing, development and maintenance of effective scenarios and models. Acts as Operational Risk Subject Matter Expert on assigned Subcommittees and/or Working Groups. Oversees and/or conducts role specific training with respect to Operational Risk to assigned LOBs to enhance organizational understanding of operational risk, risk identification processes and control design and management processes. Escalates promptly to appropriate senior management or appropriate risk committee any material breaches of applicable laws, rules, policies or standards with actual or potential operational risk impact, and necessary correction action. Effectively manages assigned human capital, ensuring acceptable employee engagement levels, providing sound direction, active coaching and development, and performance management of assigned employees. Represents Key in the community/industry though leadership involvement. Participate in periodic assignments related to the constantly changing risk management environment. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice. Complies with all KeyBank policies and procedures.

Additional Information

Job ID.: R-14702.

Company info

KeyCorp.
5935 Carnegie Boulevard Suite 375
Charlotte
North Carolina
United States 28209
Website : http://www.key.com