Company name
Humana Inc.
Location
Jersey City, NJ, United States
Employment Type
Full-Time
Posted on
Feb 03, 2022
Profile
Job Information
Humana
Pharmacy IT - Digital Director
in
Jersey City
New Jersey
Description
The Pharmacy IT Digital Director is responsible for the Digital interactions between our customers and our Pharmacies. This leader requires an in-depth understanding of how Digital eCommerce capabilities are applied to Pharmacy.
Responsibilities
The Pharmacy IT Digital Director is responsible for the development and quality of eCommerce and Digital capabilities for the Pharmacy segment. They are a key contributor with multiple business stakeholders to the roadmap and future capabilities. This individual will also researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Own & continuously optimize the site experience on all Pharmacy Storefronts. The Digital Director will also:
Ensure DTC revenue goals & site KPIs are achieved
Manage & Grow the Pharmacy business from a Digital eCommerce lens
Collaborate with the product, business operations, and other teams on new initiatives, A/B testing, etc. to drive innovation and improve customer & site experience
Own the development, project road map & launches for additional storefronts or experiences
Oversee all new launches on the site to ensure optimal consumer experience.
Alongside our Product, Engineering & Design teams, drive site enhancements & redesign efforts
Manage and grow our relationship with 3rd party eCommerce partners and apps
Required Qualifications
8 years experience in eCommerce, preferably with SalesForce Commerce Cloud
A technical eCommerce expertise with the ability to troubleshoot and solve problems
Experience managing storefronts driving significant revenue & launching a large volume of new products at a high frequency
Has a pulse on eCommerce best practices, trends & innovation
Highly motivated, self-starting individual that is driven to surpass goals and KPIs
Extremely organized with great attention to detail
Experience working in an agile and fast-paced environment
Ability to work well cross-functionality as this role with touch many different teams
Interfaces with business partners and internal staff, including senior management on a wide variety of technical issues. Uses technical expertise to develop and deliver formal and/or spontaneous presentations to such groups.
Establishes and maintains effective communication about software development requirements, projects and deliverables with stakeholders and functional managers.
Identifies, defines and works to resolve resource conflicts as required to support business priorities.
Preferred Qualifications
Master's Degree
Pharmacy business and Technology Experience
Digital Business Model Transformation Experience
Additional Information
For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination, including booster or commit to testing protocols
*OR *
Provide proof of applicable exemption including any required supporting documentation
Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
40
Company info
Humana Inc.
Website : http://www.humana.com