Client Onboarding Consultant II

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Job Information

ADP

Client Onboarding Consultant II

in

Augusta

Georgia

ADP is hiring a Client Onboarding Specialist.

Are you ready to join a company offering career advancement opportunities throughout your career journey?

Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.

Consultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to ADP's Client Service organization following implementation, Consultants manage the client relationship.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ , multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the

OneTen

coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:

http://adp.careers/DEI_Videos

Ready to #MakeYourMark?

_ _

Apply now!

To learn more about Client Services at ADP, watch here:

https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO:

Responsibilities

What you can expect on a typical day:

Consult with clients to deliver a comprehensive ADP solution

Guide and drive the client towards the best solution for their business needs

Analyze existing systems, interface requirements, business processes

Partner with clients to understand their business and related needs

Incorporate new processes, tools and approaches when recommending an ADP solution

Utilize broad knowledge to recommend solutions to the client when appropriate

Understand client business issues and concerns and recommend and implement appropriate solution

Build long term relationship and trust

Interact/collaborate with ADP associates in sales and customer service

Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

TO SUCCEED IN THIS ROLE:

Required Qualifications

3 years of high-touch, client-facing experience

2 years of Payroll industry experience

Extensive payroll and tax compliance and best practice

Excellent written and oral communication skills

Attention to detail, process-oriented, self-directed, and inquisitive

Analytical & problem solving skills

Easily adaptable and accepting of change

Ability to manage competing priorities and take on various tasks and assignments as needs arise

*A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: *

Experience noted above, OR

Military experience – skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build relationships and achieve success

BONUS POINTS FOR THESE:

Preferred Qualifications

Strong project management skills and the ability to multi-task

Ability to work as part of a team to accomplish tasks

Ability to demonstrate learning agility and critical thinking skills

Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is a plus.

Experience leading initiatives/pilots

PMP Certification

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Belong

by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

Grow your career

in an agile, fast-paced environment with plenty of opportunities to progress.

Continuously learn

through ongoing training, development, and mentorship opportunities. 

Be your healthiest.

Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Focus on your mental health and well-being.

We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back

and generating a lasting, positive impact

upon the communities in which we work and live. 

Get paid to pay it forward.

Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

Jobs.adp.com

Explore our COVID-19 page

https://jobs.adp.com/covid19/

to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Company info

Automatic Data Processing, Inc.
Website : http://www.adp.com