Manager Wellness Coaching amp Delivery

Profile

Description

Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.

The Manager, Wellness Coaching & Delivery supports health promotion and disease prevention and care management services. The Manager, Wellness Coaching & Delivery works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

Responsibilities

The Manager, Wellness Coaching & Delivery explains, educates, reinforces, and coaches members on their tailored self-help plans. Identifies problems, sets goals, and determines the individual's health status based on assessment. Establishes goals for each individual regarding educational and health care needs. Communicates with primary care and/or treating physician to request specific health information and/or to provide an update of an individual's health care status. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Required Qualifications

Bilingual English and Spanish

Bachelor's Degree

2 or more years of management experience

Experience with leading and managing teams

Ability to communicate effectively to leadership and various business partners

Ability to work well in ambiguous situations and collaborate with multiple associates from other teams

Experience developing associates (helping to create individual development plans and identifying career progression activities)

Self-directed with the ability to work well with little guidance in a fast paced environment

Strong presentation skills

Comprehensive knowledge of Microsoft Office applications, including Word and Excel

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's Degree in Business Administration or a related field

Registered Nurse

Proven project management skills and experience

PMP and/or Six Sigma certification

Additional Information

Monday - Friday 8am to 5pm

Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com