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Job Details

Field System Admin SMIT

Company name
CDW Corporation

Location
West Jacksonville, FL, United States

Employment Type
Full-Time

Industry
It

Posted on
Jun 08, 2021

Valid Through
Sep 21, 2021

Profile

Field System Admin SMIT','21002036','!*!Next Generation Enterprise Network (NGEN) Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.

Bring your IT career and talents to CDW-G where you can have a greater impact, be inspired by our mission and excited about your job and future. We are an innovative Fortune 200 leader driving meaningful technological change for customers in virtually every industry.

CDW currently seeks a Field System Administrator to join our NGEN SMIT team. You will work within a fast-paced environment, supporting the overall solution Regionally to ensure our client's services are optimized and reliable.

 

Responsibilities

Oversight of the remote implementation, configuration, maintenance, troubleshooting and/or repair in an enterprise environment

Serve as company liaison with client and vendors on administrative and technical matters 

Interpret clients' needs and helps work towards resolution.

Lead, implement, and troubleshoot complex and specialized solutions

Responsible for addressing escalated break/fix issues

Consult with leadership to identify inventory stocking levels and reorder points of the spare pool inventory

Clearly communicate service offerings and performance expectations to leadership

Provide copies of all relevant information from any Third-Party supplier agreements, when necessary

Advise customer of changes in hardware or software that is determined to be incompatible, unapproved, or non-standard.

Work with vendors, client, and CDW leadership to develop strategy

Manage to metrics to ensure SLA compliance

Maintain vendor relationships

Lead and facilitate the development of common practices

','!*!

Active DOD Secret Clearance

High School Diploma or equivalent

Intermediate understanding of the appropriate physical hardware

Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines

Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience

Ability to understand, remember, and communicate routine, factual information

Ability to compose materials such as detailed reports, work-related manuals

Preferred Qualifications

Technical certifications associated to the chosen professional track

ITIL

A or Network

MCSA or MCSE certifications

Basic PowerShell scripting

Basic Linux administration (Red Hat Preferred)

Basic understanding of certificate management and PKI infrastructure

Basic understanding of virtualization (VMware Preferred)

Bachelor’s degree or equivalent experience

Comprehensive knowledge of department’s service offerings

Experience with Adobe creative suite

Proficient in Microsoft Access and SQL

Who we are

CDW is a leading technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. A unified team of challenge takers, diverse thinkers and problem solvers, we believe when you enjoy what you do and who you do it with, you do your best work. And that means everyone wins.

Our Benefits

CDW offers a variety of benefits, perks and development programs that enable coworkers to perform at their best personally and professionally. We understand the importance of work/life harmony and strive to help our coworkers achieve it. Core benefits include:

Comprehensive package: healthcare, dental, vision, paid vacation time and sick days

Coworker stock purchase program

Coworker discounted purchase program

Tuition reimbursement for those wishing to further their education

','Sales General','Full-Time','Full-Time','Regular','Non-Manager','First Shift','First Shift','Yes, 50 % of the Time','US-FL-Jacksonville','','','','','','','','Public Sales Operations CF','Field System Admin SMIT

Company info

CDW Corporation
Website : http://www.cdw.com

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