Job Details

VP Service Delivery Manager: Hybrid-Operate Cyber Risk Services

Company name
Deloitte Development, LLC

Miami, FL, United States

Employment Type

Clevel, Executive, It, 100k

Posted on
Dec 18, 2021

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Job Information


VP, Service Delivery Manager: Hybrid-Operate Cyber Risk Services




Unanticipated risks have great consequences for clients. That's especially true today as new risks and complexities brought on by regulatory mandates, rapidly evolving technologies, and the digitalization of business operations are disrupting traditional business models. Deloitte Risk and Financial Advisory's Hybrid-Operate teams deliver next-generation managed services and advanced technology products to help organizations solve complex problems on a long-term basis. Teams do this by bringing together advanced analytics, robust domain knowledge and experience, and strong technology products to help clients monitor, manage, and measure their operational environment for risk.

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. We collaborate with teams from across our organization that are client focused and mission driven. As a VP, Service Delivery, you will work with our diverse teams of passionate and expert professionals to help solve for some of today's toughest cybersecurity and organizational challenges to enable or clients to enable achieve business growth and continue to manage evolving risk.

In your role as a VP, Service Delivery, you will support our clients in enhancing their capabilities in cyber threat detection and response, while leading multiple project delivery teams. Day-to-day activities may include:

Increasing maturity of key Cyber capabilities across governance, people, processes, and technology to help our clients achieve integrated cyber defense; proactively monitor, detect, investigate, and respond to known and unknown attacks

Providing Deloitte's perspective on effective approaches to Cyber development and operations, and collaborating with client stakeholders on implementation roadmaps and execution

Working with clients to identify, architect, and deploy security analytics and alerting solutions

Clearly articulating the role of Cyber Threat Intelligence in the cyber defense strategy, and integrating intelligence across defense disciplines such as risk, security architecture, monitoring / detection, vulnerability management, and application security.

Leading the development of actionable use cases to detect, triage, investigate and remediate based on latest threat actor trends, including actual technical implementation of parsing log sources creating, validating, and testing alerting queries to reduce false positives.

Providing industry leading perspectives on augmenting existing Cyber processes to increase centralized visibility in order to identify suspicious activity to reduce the mean time to detect and respond to cyber threats.

Work you will do

Acting as a lead strategic, trusted advisor to develop and maintain Cyber client relationships, ensure client satisfaction, expand existing Cyber engagements

Build enduring client relationships and expand the footprint of the firm

Lead multiple, cross region teams to deliver complex engagements for global clients

Manage pricing, profitability, and quality of deliverables

Drive development and manage the implementation of Cyber capabilities targeted to key clients risks and business needs, and enhanced by leading practices across people, processes and technology including current state assessments

Design and manage the implementation of Cyber operating models: identifying, evaluating, and providing solutions to evaluate complex business via a threat-based approaches

Lead process walkthrough discussions to recommend improvements on end-to-end business processes and functional requirements based on latest Cyber trends

Lead and perform architecture and code reviews for the application and systems being developed for hybrid and cloud environments

Advise clients on implementing security operations center, onboarding logs, developing correlation rules and

Assist clients on vulnerability management and application security on the on-prem, cloud and hybrid environments

Design and manage the technical implementation of threat-based use cases in Security Information Event Management (SIEM) and threat analytic systems

Coordinate across multiple stakeholder groups and manage end-to-end concurrent projects

Execute services and supervise staff in delivering engagement services

Select and tailor approaches, methodologies, and tools to support service offering or industry projects

Strive to exceed client expectations; build and nurture positive working relationships with clients

Responsible for effective project and program kickoff, identification of all program stakeholders, defining and clarifying program roles and responsibilities.

Manage day-to-day interactions with clients and internal Deloitte team

Display leadership and business judgment in anticipating client/project needs and developing alternative solutions

Track and communicate engagement performance and planning to Deloitte engagement management, ensuring project milestones remain on track and are completed timely; escalate risks as appropriate.

Responsible for project(s) financials including development of financial plans

Identify opportunities to improve engagement profitability

Participate and lead aspects of the proposal development process

Actively participate in the development of business and vendor relationships

Contribute to Deloitte's thought leadership in client organizations and the external marketplace.

Actively mentor and train team members on Cyber processes, governance, and frameworks

Provide counseling/coaching, oversight, and support for delivery teams and staff

Participate actively in staff recruitment and retention activities, providing input and guidance into the staffing process

Adopt a pragmatic approach to dealing with situations where confidentiality is important or where our work is of a sensitive nature. Helping maintain our client's strong professional relationships is integral to our business.

The successful candidate will possess:

Excellent communication, listening & facilitation skills

Demonstrated consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.)

Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

Experience managing senior-level client relationships

Experience mentoring and coaching others

Required Qualifications

10 year minimum of work experience in at least two of as the following cybersecurity disciplines: Cyber Fusion Center, Security Operations Center, Network Security, Endpoint Security, Incident Response, Forensics, Threat Intelligence, Vulnerability Management

Bachelor of Science/Business Administration with a concentration in computer science, information systems, information security, math, decision sciences, risk management, engineering (mechanical, electrical, industrial) or equivalent work experience

In depth knowledge of general security concepts, such as defense-in-depth, least privilege, security architecture and design, threat modeling, etc.

Experience with SIEM technology (e.g. Splunk, IBM QRadar, Microsoft Sentinel, etc.) or interpreting, searching, and manipulating data within enterprise logging solutions or IT Service Management (ITSM) tools, workflow, and automation

Experience extending enterprise security controls to the cloud

Certifications; CISSP, CISM, CISA

Pre-sales, proposal, and RFP experience

Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice

Limited immigration sponsorship may be available


Previous consulting experience

Master's degree in Cybersecurity, Information Assurance, or related field

Demonstrable personal interest in computing, security, and digital communication

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Company info

Deloitte Development, LLC
Website :

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