TDM Program Manager

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ROGRAM DESCRIPTION

The Commute & Transportation Services team manages transportation planning and transportation demand management (TDM) programs for a large Puget Sound campus and corporate office facilities across North America. The team is dedicated to providing employees with a variety of innovative transportation options that reduce their reliance on driving alone.

JOB SUMMARY

The TDM Program Manager will work closely with the Sr. Transportation Program Manager and other stakeholders to develop and manage a variety of TDM and campus mobility programs for a large corporate campus as well as corporate offices dispersed across North America. Manage and improve on-demand or flexible carpooling, TNC services, and other creative commute options; ensure compliance with all air quality regulations; promote biking and walking options; manage TMA partnerships; and develop new pilots and technology solutions designed to reduce drive-alone commuting. Oversee all program data collection and financial analysis. This position manages a small team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Act as a Subject Matter Expert (SME) and central liaison on all matters related campus mobility.

Develop analyses, short range and long range plans that address current and future mobility requirements across a broad portfolio of worksites.

Lead the review and development of advanced technology, both web and app-based, to build best-in-class, technology-oriented mobility programs.

Respond to customer questions and concerns, as well as high-visibility escalations, in a timely, coherent, and service-oriented manner.

Facilitate data analysis and reporting for supported program elements across a portfolio of sites, including participation data, , environmental impact, and financials.

Ensure site-level budgets are met.

Plan and develop customized TDM programs. Program elements may include rideshare, transit, ride-hail, walking, bicycling, shuttles, and employee engagement programs.

Lead conversations with transit agencies, Transportation Management Associations (TMAs), public officials and internal stakeholders to identify, fund and implement transit and other commute-related improvement projects.

Partner with Procurement to source required vendors. Partner with Legal department to draft and negotiate transportation-related contracts for supported programs.

Position may require management of commute-related air quality compliance programs, including data collection, employee surveys, and reporting.

Contract with third-party vendors to perform specialized services as needed, including traffic counts, infrastructure design, EV charging, etc.

Meet onsite with site-level leaders in order to understand site-level requirements, build relationships, communicate program requirements, and develop positive ongoing working relationships.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

BA/BS in urban planning, real estate, geography, business, sustainability, or a related field. Advanced degree preferred.

4-6 years of experience, not including internships or coursework, working in transportation demand management or related field where relevant skills can be demonstrated.

Demonstrated ability to work independently and pro-actively manage workload and time.

Enthusiasm for / interest in sustainable transportation.

Desire to travel up to 10% of time.

Intellectual curiosity and a desire for continuous improvement.

CERTIFICATES AND/OR LICENSES

None.

COMMUNICATION SKILLS

Experience building consensus across a diverse range of stakeholders and driving complex, cross-functional projects and programs forward in a fast-paced, visible, and client-facing environment.

Clearly communicate, verbally and in writing, with a wide range of stakeholders including management, ground-level associates, Human Resources and external stakeholders

Able to respond effectively to the most sensitive issues.

Make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.

Motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Able to assess circumstances, empathize and offer help.

Strong public speaking skills and the ability to lead short but effective meetings

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on CBRE and the Client.

OTHER SKILLS AND/OR ABILITIES

Advanced skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.

Intermediate knowledge of ArcGIS preferred

Good organization and time management skills.

Strong problem-solving skills. Highly adaptable and flexible.

ADDITIONAL SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause short-term impact to co-workers, supervisor, and the Client. Must reflect the CBRE RISE values (Respect, Integrity, Service, Excellence) in all daily working practices.

SAFETY:

Support and propagate CBRE safety culture.

Complete at a satisfactory level all required and assigned HSE training;

Follow all activity policies and procedures, including all HSE related requirements at all times;

Report any condition which you feel could result in an accident or injury and / or stop work if required.

As a Manager:

While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:

Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly;

Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders;

Support stop work authority when it is exercised in good faith;

Communicate any / all potential workplace hazards and workplace procedures.

US Company Profile

About CBRE (NYSE: CBRE): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 90,000 professionals provide exceptional outcomes for clients in over approximately 480 offices worldwide.  When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit cbre.us.

Company info

Inspection & Valuation International, Inc.
Website : http://www.ivi-intl.com/