Job Details

SerivceNow Architect

Company name
Anixter Inc

Location
Glenview, IL

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ServiceNow Architect

Job Information

Anixter is seeking a ServiceNow Service Solution Architect to guide and lead the delivery and maintenance of a ServiceNow ITSM

transformation.

Your Role

As a ServiceNow Architect, you will design, develop, and implement solutions that enable Anixter to - replace legacy manual processes, quickly find/order what they are looking for, detect/report/resolve issues in time, manage and monitor success of their own services, eliminate gaps, identify opportunities for growth and huge savings and so much more...

Responsibilities

Lead the design, development, configuration, and maintenance of enterprise Service Management solutions using ServiceNow. Accountable for technical solutions proposed/implemented and all changes pushed to production environment

Oversee in the design and maintenance of a global configuration management database

CMDB) in ServiceNow

Deliver passionate, persuasive, strategic, and technically competent ServiceNow expertise to our global user and customer base

Serve as the Subject Matter Expert

SME) on ServiceNow. Advise customers/users on workflow design

Manage workload of an offshore development team. Provide functional guidance in their day-to-day activities. Advise them on following best practices and industry standards.

Development effort includes

but not limited to) enhancements, customized portal webpages, portal consolidation, automated workflow solutions, advanced scripting of business rules, UI policies, client scripts, 3

rd

party software integrations, bi-directional API-based solutions etc.

Lead administration of ServiceNow instances

environment sync, upgrades, quarterly patches etc.)

Stay current with capabilities of ServiceNow platform. Be proactive about knowledge sharing

Assist in defining service management strategy for the enterprise

Required Qualifications

Bachelor's degree in computer science, computer engineering, management information systems, related discipline, or equivalent experience

5 years of professional experience in design and development in ServiceNow

Certified ServiceNow Application Developer

System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Deep understanding of ServiceNow platform capabilities

Expert knowledge of ITSM and ITIL

Experience implementing best-practices and procedures

Required Skills and Abilities

Demonstrated leadership, teamwork, and collaboration in a diverse professional setting

Ability to handle multiple tasks and deliver them on time, exhibiting a high degree of proactive “hands-on” thinking and acting

Independent motivated self-starter with strong work-ethic

Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of our customers and users world-wide

Strong ability to quickly learn and comprehend business processes and problems in order to effectively develop technical solutions to the requirements

Effective communication skills to interact with all levels – from C-level executives to developers

Preferred Qualifications

Database design/architecture

Certified ServiceNow Implementation Specialist

Certified ServiceNow System Administrator

Formal ServiceNow training in areas such as:

Advanced System Administration

System Implementation Specialist

Performance Analytics

ServiceNow Scripting

ServiceNow Orchestration

ServiceNow Discovery

ITIL V3 Foundations Certification

Agile/SCRUM Training/Certification

Anixter is an Equal Opportunity and Affirmative Action Employer; Minority / Female / Disabled / Veteran. We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.

Job Group

Information Technology

Distribution

Yes

LinkedIn?

Yes

Company info

Anixter Inc
Website : http://www.anixter.com

Company Profile
From a small family loan of $10,000 in 1957 to a global company with more than 8,200 employees in over 50 countries, Anixter has been redefining the distribution of wire and cable for more than 50 years. When Anixter wrote the Blue Book in 1968, it reached more than $10 million in sales and had 700 employees. By 1980, Anixter had more than 2,000 employees and added locations in Canada and the United Kingdom. As the millennium drew to a close, Anixter doubled its workforce, topped $1 billion in sales and had locations in Latin America, Asia and the South Pacific. In the first decade of the 2000s, Anixter achieved $6 billion in sales, had more than 8,200 employees and served markets as diverse as fasteners, physical security and data communications. For a company that speaks 30 languages and has more than 100,000 customers worldwide, Anixter has grown remarkably from the first day Alan and Bill Anixter started to cut wire to length with the help of their mother's loan.

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