Anixter is seeking a ServiceNow Service Solution Architect to guide and lead the delivery and maintenance of a ServiceNow ITSM
As a ServiceNow Architect, you will design, develop, and implement solutions that enable Anixter to - replace legacy manual processes, quickly find/order what they are looking for, detect/report/resolve issues in time, manage and monitor success of their own services, eliminate gaps, identify opportunities for growth and huge savings and so much more...
Lead the design, development, configuration, and maintenance of enterprise Service Management solutions using ServiceNow. Accountable for technical solutions proposed/implemented and all changes pushed to production environment
Oversee in the design and maintenance of a global configuration management database
CMDB) in ServiceNow
Deliver passionate, persuasive, strategic, and technically competent ServiceNow expertise to our global user and customer base
Serve as the Subject Matter Expert
SME) on ServiceNow. Advise customers/users on workflow design
Manage workload of an offshore development team. Provide functional guidance in their day-to-day activities. Advise them on following best practices and industry standards.
Development effort includes
but not limited to) enhancements, customized portal webpages, portal consolidation, automated workflow solutions, advanced scripting of business rules, UI policies, client scripts, 3
party software integrations, bi-directional API-based solutions etc.
Lead administration of ServiceNow instances
environment sync, upgrades, quarterly patches etc.)
Stay current with capabilities of ServiceNow platform. Be proactive about knowledge sharing
Assist in defining service management strategy for the enterprise
Bachelor's degree in computer science, computer engineering, management information systems, related discipline, or equivalent experience
5 years of professional experience in design and development in ServiceNow
Certified ServiceNow Application Developer
System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
Deep understanding of ServiceNow platform capabilities
Expert knowledge of ITSM and ITIL
Experience implementing best-practices and procedures
Required Skills and Abilities
Demonstrated leadership, teamwork, and collaboration in a diverse professional setting
Ability to handle multiple tasks and deliver them on time, exhibiting a high degree of proactive “hands-on” thinking and acting
Independent motivated self-starter with strong work-ethic
Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of our customers and users world-wide
Strong ability to quickly learn and comprehend business processes and problems in order to effectively develop technical solutions to the requirements
Effective communication skills to interact with all levels – from C-level executives to developers
Certified ServiceNow Implementation Specialist
Certified ServiceNow System Administrator
Formal ServiceNow training in areas such as:
Advanced System Administration
System Implementation Specialist
ITIL V3 Foundations Certification
Anixter is an Equal Opportunity and Affirmative Action Employer; Minority / Female / Disabled / Veteran. We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.
Website : http://www.anixter.com
From a small family loan of $10,000 in 1957 to a global company with more than 8,200 employees in over 50 countries, Anixter has been redefining the distribution of wire and cable for more than 50 years. When Anixter wrote the Blue Book in 1968, it reached more than $10 million in sales and had 700 employees. By 1980, Anixter had more than 2,000 employees and added locations in Canada and the United Kingdom. As the millennium drew to a close, Anixter doubled its workforce, topped $1 billion in sales and had locations in Latin America, Asia and the South Pacific. In the first decade of the 2000s, Anixter achieved $6 billion in sales, had more than 8,200 employees and served markets as diverse as fasteners, physical security and data communications. For a company that speaks 30 languages and has more than 100,000 customers worldwide, Anixter has grown remarkably from the first day Alan and Bill Anixter started to cut wire to length with the help of their mother's loan.