Quality Assurance QA Analyst

Profile

Quality Assurance (QA) Analyst
The candidate will serve as in a quality control function for the IT organization. Will work closely with the firm's application distribution team and technology managers to research, plan, test and integrate the primary services and applications used by the firm. May also be asked to provide post implementation oversight and monitoring as needed. Work independently, manage their time effectively, and open to learning and consulting their peers on new technologies. Be able to collaborate with other Information Technology team members. Work with the application/service subject matter experts to identify necessary updates. Review the applicable release notes for the potential update(s) to prioritize timing and impact. Design and implement testing plans for products and services. Identify procedures and scenarios for the quality control of products and services. Process product reviews and inform the application team members of defects and errors. Communicate quantitative and qualitative findings from test results to the team members. Monitor efforts to resolve product issues and track progress. Ensure that the final product satisfies the product requirements and meet end-user expectations. Spot areas for improvement to enhance the product's efficiency. Research the current market for similar products and compare results. Work to minimize risk by identifying, communicating and escalating issues appropriately to their Manager and project teams. Perform post implementation testing, smoke testing, patch testing, and support as needed to help stabilize the application. Participate in the learning, development and deploying of automation frameworks. Communicate test progress, test results, and other relevant information to project stakeholders and management. Update and maintain test scripts and regression documentation. Cultivate and disseminate knowledge of quality assurance best practices. Automate operations and integrate with firms' change management and operational systems. Review systems on a daily basis. Document and resolve issues to ensure continuous operations. Maintain professional decorum when representing the IT department to attorneys and staff. Complete additional tasks as assigned. Provide 24x7 support as needed.

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