Digital Education Support Analyst

Profile

ADP is hiring a Digital Education Support Analyst. The Analyst acts as the champion for the Retirement Services Education team on the development, delivery, and maintenance of data and analytics for Client, Advisor, and Participant Education presentations, collateral, and digital webcast.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

Responsibilities:

Acts as the champion for the Retirement Services Education team on the development, delivery, and maintenance of data and analytics for Client, Advisor, and Participant Education presentations, collateral, and digital webcast.

Researches the appropriate method and strategy to be used to successfully complete an education request. Helps identify and implement new internal procedures for improving the quality of the Education Department.

Coordinates & executes mass emails to clients as necessary, including creating the necessary data schema files.

Develops and maintains metrics/reporting to monitor activity, results and effectiveness as needed.

Maintains comprehensive knowledge of applicable products, including SQL, Excel, Adobe Suite, PowerPoint, WebEx, and ON24 operating systems.

QUALIFICATIONS REQUIRED:

5 years experience in digital education and/or data analytics.

Experience supporting a client facing team

Proficient use of tools to support daily functions such as Excel, Adobe Suite, PowerPoint, and WebEx

Preferred Qualifications:

SQL experience

Salesforce experience

Tableau experience

Retirement Services/401K product Experience

Digital Education Platform knowledge

Demonstrates strong oral/written communication skills.

Proficient use of tools to support daily functions such as Microsoft Office Products

Utilizes strategic thinking, analyzes impact, makes independent decisions, drives results, problem solves

Demonstrates strong presentation skills. Ability to coordinate and take lead on calls and in meetings.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Company info

Automatic Data Processing, Inc.
Website : http://www.adp.com