Job Details

Ophthalmology- Key Account Manager- Miami/Fort Lauderdale FL

Company name
PDI, Inc.

Miami, FL

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Ophthalmology- Key Account Manager- Miami/Fort Lauderdale, FL','PDI002608','United States-Florida-Miami','!*!Ophthalmology - Key Account Manager

Position Summary: 


Key Account Manager (KAM) is responsible for the successful promotion of

approved products within the Client’s pipeline and helping define Client

Company as a leader within the ophthalmology community. This is done through

development of long term relationships with key Ophthalmologist, Ophthalmic

surgeons, and Ambulatory Surgery Center (ASC) accounts.  The KAM will be the clinical, reimbursement,

and account management lead with all identified accounts. The position will

also be responsible for implementing short-and long-term business initiatives

to ensure product access within a specified geography. Responsibilities will

include ensuring fair and consistent payment, in the overall reimbursement

process. This position will interact with a variety of customers to include;

physicians, nurses, PA, office staff, and ASCs.   


Essential Duties/Responsibilities:

As a sales leader, achieve territory sales by executing Plan

of Action (POA) marketing strategies, which includes delivering branded sales

messages, executing planned programs, scheduling and following-up with medical

educational programs, and achieving or exceeding sales targets.Develop superior product and disease state knowledge and

effectively educate and engage healthcare professionals in dialogue about

clinical evidence, approved indications, product efficacy and safety profiles

to support on-label prescribing for appropriate patients. Develop and maintain in-depth knowledge of market,

demographic, and managed care information relative to assigned sales territory Regularly use a wide variety of promotional resources,

analytical tools to understand and evaluate the business in order to best

determine the use of resource personnel to maximize effectiveness in assigned

sales territory, based on local assessment of customer needs to accomplish

sales objectives.Work closely with the Client’s Sales Leadership

and Regional Managers to appropriately support health care providers with their

access and reimbursement needs, to include Medicare.Understands the complexities of reimbursement

and experienced in successful pull through within Medicare Part BProvide outreach and networking with state/local

providers, patient and healthcare systems advocacy organizations. Develop sustainable corporate relationship that

will allow for continued growth of current and future products.  Leverages a deep understanding of each customer’s business

processes and environment and actively engages them with the intention of

gaining unrestricted formulary access to achieve performance goals.Develop short and long-term business plans for local

accounts that address corporate and brand initiatives and goals.  Utilize Active Account Planning to execute on Business Plans

for each assigned Account.  Development

of the Account Business plans requires an intimate knowledge of the customer

and market influences affecting their business.Monitor progress in accounts and modify and update action

plans as appropriate (monitor customer contacts, plan execution, value, volume

growth, and market share) Report progress in assigned accounts through business plan

updates to Client and Publicis Health leadership.Effectively implement and manage all programs as directed by

Client and Publicis Health leadership.Identify and allocate appropriate resources; track results

over time, and adjust priorities and resources as customers and markets change

during the performance period.Fully comply with all laws, regulations and Publicis Health

Policies, Code of Conduct, all privacy and data guidelines, relevant state and

federal laws and regulations and terms and conditions prescribed in the Sample

Administration Agreements and PDMA Guidelines.Participate in teleconference and live National, regional

and district meetings and training sessions and represent client at National

and/or local conventions when requestedMust be able to drive to and around customer offices within

the assigned territory, and hold a valid driver’s license.Must be able to travel for work-related meetings and

functions (including overnight and/or weekend).

Education and Experience:


Bachelor’s Degree (BA or BS) from a four-year

accredited college or university 5 years of Territory Experience with 2 years

actively managing or working within the Ophthalmology space.Experience promoting

to Ophthalmologists and Ophthalmic surgeons, within the territory.Minimum of 2 years’ experience in pharmaceutical

or managed care industry reimbursement space including provider site

reimbursement interactions.




Ambulatory Surgery Center Account Management.  Institutional Selling.Breath of ophthalmology selling experience to include

pharmaceutical, device, and surgical.Certified Ophthalmic Assistant Certification (CCOA).Launch experience.Sold Post-operative Kits.



Knowledge, Skills and


Complex Account Management

experience  In depth knowledge and understanding of PHARMA

Guidelines. Excellent verbal, written and interpersonal

communication skills. Ability to analyze and interpret regulation and

legislation. Clear, articulate and grammatically sound speech

and professional demeanor.Strong focus on providing customers with

superior support and service.Ability to learn, understand and communicate

complex information. Ability to effectively discover and address

account needs with compelling messages and solutions.Ability to train physicians and other

healthcare professionals with confidence and expertise in an office procedural

environment. Project management skills.Strong rapport

building skills and active listening skills.Strong problem-solving skills with quick,

flexible assessment of situations and implementation of decisions.Demonstrated teamwork ability with high

emotional intelligence in managing multiple business initiatives and

cross-functional relationships.Ability to comprehend and communicate complex

technical/medical terminology and to maintain the required technical expertise

including competitive product knowledge.Must be self-motivated and disciplined.Good organizational and planning skills, strong

attention to detail and accuracy.Ability to work independently and as a team

member.Flexibility and ability to handle multiple tasks

simultaneously.Must be able to deal with people at all levels

inside and outside of the company.Demonstrated technical aptitude and working

proficiency in using iPad and working proficiency in Microsoft Word, Excel,

PowerPoint and Outlook.Must be able to successfully complete client

training and meet training expectations in order to proceed to servicing

client’s customers within the parameters of the program. Ability to drive to assigned targets within the

territory using own automobile or fleet vehicle (if provided by Publicis

Health).Ability to travel to work related meetings and

functions as needed. 


About Us:


At PDI, Inc, a

Publicis Health Company, our vision is to continuously aspire to design,

develop, and deliver industry leading healthcare solutions that accelerate

patient access to enable the best possible outcomes. Publicis Health and

its business units specialize in the sales and promotion of pharmaceutical

brands, services, and products through field and inside sales. 


Our Culture:


When you join PDI,

Inc., you have the opportunity to work with and learn from leaders in the

health care industry.  Our commitment to a team-oriented culture and

value-based leadership model provides an environment where our employees can

work to their full potential.  All opportunities with Publicis Health

business units offer competitive compensation including a comprehensive medical benefits package, 401-k

benefits, and the opportunity to grow with the nation's leader in healthcare



One of our goals is to

continuously drive innovation through our people by creating an open,

respectful, inclusive and trustworthy work environment.  We encourage

and support equal employment opportunities for all associates and applicants

for employment without regard to race, color, creed, religion, age, sex, sexual

orientation, gender, gender identity, gender expression, national origin,

ancestry, citizenship status, marital status, medical condition as defined by

applicable state law, genetic information, disability, military service and

veteran status, pregnancy, childbirth and related medical conditions, or any

other characteristic protected by applicable federal, state, or local laws and

ordinances.  Employment decisions are evaluated on the basis of an

individual's skills, knowledge, abilities, job performance and other

qualifications. We do not condone or tolerate an atmosphere of intimidation or



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Company info

PDI, Inc.
Website :

Company Profile
PDI, Inc. (NASDAQ: PDII) is a diversified sales and marketing services provider to the biopharmaceutical industry. PDI's comprehensive set of outsourced sales and marketing solutions is designed to increase its clients strategic flexibility and enhance their efficiency and profitability. Headquartered in Saddle River, NJ, PDI also has offices in Pennsylvania and Illinois.

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