HCA Management Services, LP
Salt Lake City, UT, United States
TheAccess Response Center (ARC)is a state of the art Behavioral Health clinical assessment and patient placement functionthat is located at the MountainStar Contact Center.The ARC clinical team is composed of Therapists, Social Workers, Counselors and Nurses who provide mental health assessments for patients of all ages located throughout the hospitals of theMountainStar *Division *who may benefit from inpatient and outpatient psychiatric care. The wide variety of patient types that our clinical team assesses creates a dynamic and compelling experience for its professional staff. Further, the unique application of telehealth as the means through which assessments are conducted offer our team an experience with one of the most exciting advancements to contemporary clinical care. The ARC serves as a way to clinically assess and subsequently place patients into appropriate levels of care across multiple facilities using the innovation of telehealth. Professionals seeking an opportunity to apply their clinical assessment or patient placement skills within an environment that appreciates the emerging use of telehealth should find their work within the ARC a career choice that is fulfilling and rewarding.
Are you intrigued? We eagerly await your inquiries!
Placement Patient Coordinator
GENERAL SUMMARY OF DUTIES –Responds to phone calls, fax, and e-mail requests for information, admission needs, and transfer requests. Coordinates patient placement with facilities that provide inpatient behavioral health patient services. This role supports the clinical assessment team by assuring rapid response to requests for services.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Responds to phone calls quickly demonstrating good customer service skills
Gathers initial information which is communicated to the clinicians for assessment and next steps
Helps to locate available resources, including but not limited to inpatient behavioral health beds, and coordinates information to support patient disposition
Coordinates and participates with appropriate interested parties and physicians through the patient response inquiry, admission, treatment and discharge process
Tracks and reports on all key indicators related to calls, assessment, admissions
Gathers information and develops reports outlining activities as directed including volume, response time, and outcomes
Ensures patient rights and confidentiality are maintained
Provides input, suggestions and support appropriately
Participates as an active member of the multidisciplinary team
Completes additional duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Possess knowledge of local community behavioral health resources
Possess good communication skills verbal and written
Possess good organization skills and able to act on multiple tasks
Demonstrates ability to prioritize
Ability to follow established policy and procedures when performing job functions
Ability to demonstrate good judgment
Interacts and communicates with others in a way that promotes a positive and cooperative work environment
Ability to channel concerns appropriately
Must meet basic reading, writing, and comprehension requirements, generally obtained through the completion of high school or GED.
Higher education at some level in a behavioral health or emergency medical field is highly preferred.
Prefer 1-3 years’ experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting for non-nurses.
RNs require a minimum of 3-5 years’ experience in an inpatient setting and prefer a demonstrated ability to complete crisis assessments.
No specific licensure required
Job: *Supervisors Team Leaders & Coordinators
Title: Patient Placement Coordinator - PRN
Location: Utah-Salt Lake City-Mountainstar Contact Center
Requisition ID: 26138-45349
HCA Management Services, LP
Website : http://hcahealthcare.com
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.