Raleigh, NC, United States
Administrative, Customer Service
# of Openings:
CUSTOMER SUPPORT / OFFICE CLERK
The responsibilities of this role include performing customer support activities, as well as conducting a variety of office and clerical support tasks.The customer support responsibilities involve interfacing with customers through phone and e-mail correspondence to provide support for our products and services, process orders, and fulfill customer needs to ensure customer satisfaction. The office support activities involve assisting with department logistics, fleet vehicle scheduling, and front desk receptionist responsibilities including greeting and providing information to office visitors.
Qualified Candidates will have:
2 years of experience performing customer service in a professional office environment
Familiarity with CRM systems and practices
Ability to effectively greet and provide information to office visitors
Ability to multi-task in fast paced environment
Excellent communication skills (written and verbal)
Strong attention to detail, highly organized, computer literate
Expertise on MS Suites including Word, Outlook, Excel and Power Point
Positive and professional attitude
Support special projects as needed
For 35 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.
As an industry leader, Extron Electronics is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset.
We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity. Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!
Extron Electronics is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Website : http://www.extron.com
Extron Electronics, headquartered in Anaheim, Calif., is a leading manufacturer of professional A/V system products including computer-video interfaces, switchers, matrix switchers, distribution amplifiers, video scalers, scan converters, signal processing devices, Ethernet control interfaces, and high resolution cables. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional A/V industry.