Counselor 2- Wellness Experience Delivery EAP Worklife Work from home

Profile

Description

The Counselor 2 provides ongoing and crisis intervention focused on the emotional, social, vocational, educational, health-related, developmental, and organizational concerns that impact daily lives. The Counselor 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Counselor 2 addresses a wide range of issues including problems in daily living, psychiatric crisis, and critical incidents. In addition:

Requires expertise and knowledge of general mental health and substance misuse assessment

Ability to assess and develop effective short-term interventions for high risk situations (suicidality, severe substance abuse, psychiatric decompensation, etc.)

Grief counseling, workplace problems, and management consultation.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Follows established guidelines/procedures.

Required Qualifications

Master's level degree in Social Work, Psychology, Counseling or other applicable field

Applicable State licensure in field of study, licensed for independent clinical practice (LPC, LCSW, LMFT, etc.)

3 or more years of work experience in applicable field

Excellent verbal, communication, interpersonal skills

Preferred Qualifications

Certified Employee Assistance Professional (CEAP)

Call center or enterprise environment experience is highly desired.

Experience providing EAP services and support telephonically

Knowledge of community health and social service agencies and additional community resources

Bilingual (English/Spanish); speaking, reading, writing, interpreting and explaining documents in Spanish

Additional Information

Location: WAH anywhere in the United States

Ability to work between the hours of 7:00AM - 7:00PM EST

This is an hourly position

This is a work from home position where you will be offering your expertise and support over the phone.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com