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Job Details

Full-Time Operations Lead

Company name
Kohl's Illinois, Inc

Location
Coon Rapids, MN, United States

Employment Type
Full-Time

Posted on
Feb 07,2019

Valid Through
May 23,2019

Apply for this job






Profile

Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate.

ACCOUNTABILITIES

Delivers the highest level of customer service supporting Kohl’s Yes We Can culture through effective problem solving

Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders

Evaluates and assesses workforce needs, able to lead work efforts and direct team members

Advocates and executes all Kohl's customer service programs

Follows Kohl's best practices and standards

Effectively uses Kohl's tools and technology to plan, communicate and share information with team members

QUALIFICATIONS

REQUIRED

Ability to lift 50 pounds on an occasional to frequent basis

Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

Adherence to Kohl's policy and procedures is required

Regular attendance

Self motivated and ability to problem solve

Effective verbal and written communication skills

Basic math and reading skills, legible handwriting and attention to detail

Ability to work as part of a team and interact effectively with others

PREFFERED

Prior retail experience

Comfortable with the use of technology consistently while performing the required tasks

Company info

Kohl's Illinois, Inc
Website : http://www.kohls.com

Company Profile
Show your support for all of the Kohl’s Cares initiatives at Kohl’s. With a variety of programs that support kids’ health and education, breast cancer awareness, and the advancement of environmental solutions, Kohl’s is committed to the causes that matter to you.

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