Legal Business Operations Director

Profile

Legal Business Operations Director
The candidate will manage the legal operations team of skilled professionals. Develop strategic plans and associated programs and systems for the Legal Operations function to help drive the department long-term strategy, goals, priorities, and alignment. Continuously improve Legal department performance by developing, maintaining, and enhancing programs for identifying productivity improvement opportunities, automated workflows, knowledge management, and training. Own the department technology systems, such as those for matter management, e-billing, knowledge management, CLM, workflow automation, and the like. Maintain the process improvement and technology roadmap and work closely with IT, ensuring sufficient resources are applied for departmental needs. Use performance metrics, dashboards, and peer benchmarking to measure and report department performance. Ensure seamless access to departmental institutional knowledge. Prepare analyses, reports, and presentations, as needed, for management. Lead department projects and change management activities relating to operations. Work with Finance and department management, lead budget and annual planning, expense management efforts, and reporting on costs, savings, and trends. Design systems for legal case and budget management and expense compliance. Interface with outside counsel and other third-party providers on retention agreements, fee arrangements, and matter budgets.

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