Job Details

Lead Patient Access Representative Weiss Memorial Hospital Chicago IL

Company name
TH Medical.

Location
Chicago, IL, United States

Employment Type
Full-Time

Industry
Healthcare, Insurance

Posted on
Jun 26, 2020

Valid Through
Oct 09, 2020

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Profile

Lead Patient Access Representative Weiss Memorial Hospital Chicago, IL','!*!As a part of the Tenet and Catholic Health Initiatives

family, Conifer Health brings 30 years of healthcare industry expertise to

clients in more than 135 local regions nationwide. We help our clients

strengthen their financial and clinical performance, serve their communities

and succeed at the business of healthcare. Conifer Health helps organizations

transition from volume to value-based care, enhance the consumer and patient

healthcare experience and improve quality, cost and access to healthcare. Are

you ready to be part of our solutions? 

Welcome to the company that gives you the resources and incentives to

redefine healthcare services, with a competitive benefits package and

leadership to take your career to the next step!

 

JOB SUMMARY

 

Demonstrates knowledge of departmental financial clearance

and displays Patient Access leadership skills to lead a wide range of duties in

support of departmental efficiencies which may include but not limited to

arranging support Hospital services requested by patients through referrals,

performs thorough analysis of admission discharge transfers (ADT), Revenue

Cycle Reports , drive team performance accountability , leads shift Patient

Access Operations, collaborates with Department leaders in process and

operational excellence.

 

ESSENTIAL DUTIES AND

RESPONSIBILITIES

Include the

following. Others may be assigned.

 

Greeting customers following Conifer

Standards of Care, provides world-class customer service, completes full

patient registration at date of service adheres to financial & cash control

policies & procedures, thoroughly explains and secures Hospital &

patient legal forms (i.e., Advance Directives, Conditions of services, Consent

for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected

Health Information, create and file patient information packets/folders for

upcoming Hospital services.  May also

schedule diagnostic and/or surgical procedures, conducts physician office/patient

interviews, and explains hospital procedure guidelines and policies.  Coordinates with clinical departments on

schedule modifications. Provides full patient financial

counseling, education & referrals, employs and completes all patient

liability collection escalations through proper, compliant patient liability

collection techniques before, during & after date of service, performs

Hospital cash reconciliation & secured payment entry in adherence to

financial & cash control policies & procedures.    Secures medical necessity checks/verification

in accordance to Centers for Medicare & Medicare services, verifies

insurance, benefits, coverage & eligibility, completes assigned

registration financial clearance work lists activities, obtains insurance

authorizations for scheduled & unscheduled Hospital services, and secures

inpatient visit notification to payors.        Performs thorough analysis of admission

discharge transfers (ADT), Revenue Cycle Reports, completes departmental

operational reports based on team performance accountability, leads shift

Patient Access Operations, and collaborates with Department leaders in process

and operational excellence.       Creates staff schedules, reviews time off requests, and facilitates team

huddles & department meetings.','!*!KNOWLEDGE, SKILLS,

ABILITIES

To perform this job

successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the

knowledge, skill and/or ability required. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

 

Minimum typing skills of 35 wpmHigh level working knowledge of all

Software, programs and equipment, including PCsKnowledge of function and relationships

within a hospital environment preferredAdvance Customer service skills and

experience Ability to work in a fast paced

environment Ability to receive and express detailed

information through oral and written communicationsCourse in Medical Terminology requiredAdvanced Understanding of Third Party

Payor requirements preferredAdvanced Understanding of Compliance

standards preferredAdvanced Patient Liability Collection

performance and high achievement in productivityMust be crossed trained in all Patient

Access service areasUses proper negotiation techniques to

professionally collect money owed by our Patients/GuarantorsBuilds and maintains collaborative

relationships with both internal and external Clients that lead to more

effective communication and a higher level of productivity and accuracyIdentifies opportunities to improve

patient relations and shorten the time it takes to handle registration

processes

 

 

EDUCATION /

EXPERIENCE

Include minimum

education, technical training, and/or experience preferred to perform the job.

 

High School Diploma or GED required2-4-year college degree in Business,

Accounting, Medical Administration or related area preferred2 – 4 years of experience in medical

facility, health insurance, or related area3– 5 years of experience in Patient

Access preferred1 – 2 years in supervisory or lead role

preferred

 

PHYSICAL DEMANDS

The physical demands

described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform

the essential functions.

 

Must be able to sit at computer terminal

for extended periods of timeOccasionally lift/carry items weighing

up to 25 lbs.Frequent prolonged standing, sitting,

and walkingOccasionally push a wheelchair to assist

patients with mobility problems.

 

 

WORK ENVIRONMENT

The work environment

characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform

the essential functions.

 

Hospital administrationCan work in patient care locations which

include potential exposure to life-threatening patient conditions.

 

 

OTHER

 

Must be available to work hours and days

as needed based on departmental/system demands.Must be available for on-call scheduling

support when required. Resolves Physician's office and Patient

issues.  May experience extreme patient

volumes and uncooperative Patients.

','Patient Access','IL-Chicago','','','Full-time','Full-time','Rotate','Rotate','','','','','','','2005019089','Lead Patient Access Representative Weiss Memorial Hospital Chicago, IL

Company info

TH Medical.
Website : http://www.tenethealth.com

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