Job Details

Sales Support Specialist

Company name
Mettler Toledo

Columbus, OH
5 hit(s)  


Sales Support Specialist




Sales Support Specialist

Publication Date: Nov 08, 2017

Working Place:Columbus, Ohio

Sales Support Specialist

Working at METTLER TOLEDO means you are impacting the world in meaningful ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. Being part of our sales organization means you are working to keep helicopters balanced in the sky, products free of contaminants, and substances measured to the highest accuracy requirements for use across the largest pharmaceutical firms and laboratories.

METTLER TOLEDO needs to add to our Inside Sales Team in Columbus, Ohio. As a Sales Support Specialist, you will primarily support our Field Sales organization by nurturing inbound requests and leads, either by phone or email. The role will require dynamic skills to work with our marketing, field, and management teams to better serve customer needs, resulting in higher sales revenue

We Have:

Global market strength and worldwide leadership in our category of precision instrumentation for weighing and measuring

A brand name that is identified worldwide with precision, quality, and innovation

Thousands of patents, design and innovation awards

High earning potential with a consistent track record of success and promotional growth opportunities

State-of-the-art solutions and service capabilities

Do You Have?

A bachelor's degree • Sales, customer service and/marketing experience for at least 2 to 3 years

A daring spirit and a preference for work in a fast-paced sales environment

A confirmed ability and technical acumen to learn our products and sell our service contracts

The ability to communicate product knowledge, differentiate from the competition, and solve customer problems

Excellent people skills to create rapport with prospects quickly

As a Plus, Do You Also Have?

Inbound or outbound call center experience or worked in a telesales role before

Experience using SAP's CRM system

Can You?

Manage incoming demand such as phone calls, emails or requests with quality, a sense of urgency & follow up

Work closely with the Telesales team to drive best in class customer support including seamless internal hand-off of customer opportunities in which guidance with product selection is required.

Lead generation through contact with customers: when the involvement of a Field Sales Representative is required for high-end product opportunities, execute proper submission of lead details for external pursuit

Assure database integrity by validating and correcting the data housed within our Customer Relationship Management System at every practical opportunity

Accurately and quickly provide reference quote for products, services, and solutions to accounts that do not need product selection guidance

Assist Field Sales Representatives with above baseline targets and/or lead counts with quoting and nurturing support to maximize their productivity.

We Give You:

Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire

Gym discount program, tuition reimbursement, educational matching gift progra

And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

For those who prioritize precision, METTLER TOLEDO is precisely where you belong. Learn more about us at or watch our latest video.

We are an equal opportunity employer and value diversity at our company. We give consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at


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Company Profile
METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. The Company has strong worldwide leadership positions. A significant majority of our instrument sales are in segments in which we are the global leader. In addition to a broad product offering, we have one of the largest global sales and service organizations among precision instrument companies.

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