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Job Details

Licensed Practical Nurse

Company name
United States Department of Veterans Affairs


Spokane, WA, United States

Employment Type

Healthcare, Nursing

Posted on
Jun 11,2019

Valid Through
Sep 24,2019

Apply for this job


Telehealth Clinical Technician (TCT) serves in a generalist role to support and manage telehealth clinical encounters from the patient and provider location as the site Telepresenter, imager for telehealth store and forward applications, clinic manager for real time telehealth events, including patient education activities, provision of equipment for the Telehealth program, technical and scheduling activities, and other program support duties, as assigned.,educationRequirements:IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:,employmentType:FULL_TIME,hiringOrganization:Veterans Affairs, Veterans Health Administration,jobLocation:[{@type:Place,address:{@type:PostalAddress,addressLocality:Spokane,addressRegion:WA }}],responsibilities:The TCT is responsible for performing Telehealth imaging, including teleretinal screening, teledermatology, telewound care and other Telehealth programming as technology becomes available. Also may assess and provide treatments and education to patients as ordered by provider and appropriate to patient care. The candidate may have to travel to other CBOC's for coverage (i.e. Coeur d Alene and Wenatchee). The LPN is directly responsible to the professional nurse and/or Telehealth Coordinator for providing direct care within his/her scope of practice.
The duties include but are not limited to the following:
*Uses Video-conferencing technologies, Telehealth technology and scheduling software to coordinate and connect staff, resources, patients and providers in the manner effective to delivery of services, patient care, education and training.
*Demonstrates the ability to assist RN and/or MD to appropriately prioritize overall patient care needs and adjust plans for care delivery. Makes astute observations of subtle, less obvious changes, both physical and emotional, in patient's condition.
*Administers medication accurately and promptly under the general supervision of a RN.
*Demonstrates the ability to provide a full range of care to patients' requiring complex treatments and care with remote supervisor by the RN/MD.
*Performs Telehealth imaging, including teleretinal screening, teledermatology, telewound care and other Telehealth programming as technology becomes available and identified and referred by the provider.
*The TCT will provide the patient education regarding the imaging process, principles of health, self-care and protocols for treatments and/or medications.
*PCT are responsible for the patient site facilitation of the clinical, business, scheduling and technical aspects for real-time
*Telehealth applications, including, but not limited to Telemental health, primary care Telehealth and telepatient education clinics.
*The TCT conducts quality control procedures and basic maintenance on equipment and products and maintains proper records for quality control reports and workload reporting. The TCT is responsible for the day-to-day operation of the clinical video conferencing, training, Home Telehealth (HT), Store and Forward (SFT), My Healthy E Vet and Telehealth clinics.
*Completes required patient care documentation and records significant observations and actions utilizing the nursing process in a clear and concise manner.*Communicates, both oral and written, are done in a professional manner and exemplify the mission and vision of this Healthcare system.

Work Schedule: 8am - 4:30pm, Monday - Friday
Financial Disclosure Report: Not required,qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/25/2019.
Basic Requirements:
-United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
-Education. Graduate of a school of practical or vocational nursing approved by the appropriate State agency and/or accredited by the National League for Nursing [Accrediting Commission (NLNAC) at the time the program was completed by the applicant. Verification can be obtained from the State approving agency or the National League for Nursing [Accrediting Commission], 61 Broadway, 33rd Floor, New York, NY 10006. Additional information may also be obtained from the NLNAC Website. Exceptions include:
(1) Health care education in the military service or training in the military service which is accepted by the licensing body in the jurisdiction in which the individual is licensed as qualifying for full LPN/LVN licensure will be accepted as meeting the education requirements for VHA employment.
(2) VHA employees who were converted to appointments under 38 U.S.C.7401(3) in implementation of Public Law 98-160, enacted November 21, 1983, and for VHA employees converted to appointments under 38 U.S.C. 7405 in implementation of Public Law 99-576, enacted October 28, 1986; and for their future personnel actions under this authority. The waiver will not apply to persons appointed under 38 U.S.C. 7401(3)or 7405 after these conversions.
(3) Individuals granted a license by a jurisdiction that does not require graduation from an approved school. See paragraph 4, section C.-Licensure. Full, active, current and unrestricted licensure as a LPN/LVN in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or District of Columbia.

Preferred Experience: At least one year of LPN/LVN experience.

Grade Determinations: The full performance level for a LPN/LVN is GS-6.-GS-3:-Must meet all Basic Qualifications.
-GS-4:-Six months of qualifying experience as an LPN/LVN; or-Graduation from an approved school (which may be waived as provided in paragraph 4 of Section C) and one year of experience that involved nursing care work in a hospital, clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided a practical knowledge of human body structure and sterile techniques and procedures; or-Graduation from an approved school of at least 24 months duration.

GS-5:-Completion of at least 1 year of qualifying experience at the GS-4 level or equivalent.-Demonstrated knowledge and ability to provide a full range of practical nursing care to patients with a variety of physical and/or behavioral problems. Works with the RN and/or MD/DO to appropriately orient/train less experienced LPNs/LVNs and/or Nursing Assistants (NAs)/Health Technicians (HTs) in relation to acceptable standards of practice in promoting optimal patient care delivery. Provides effective education to patients and/or family members in relation to common disease processes, medication, and /or prescribed treatment regimes.-Demonstrated ability to serve as a responsible member of the nursing team and interact in an appropriate manner with patients, family members, professional and other supportive personnel involved in the delivery of patient care, incorporating acceptable, established customer service standards into practice.-Knowledge and skill sufficient to prepare, administer, and appropriately document actions taken specific to commonly prescribed oral, topical, subcutaneous, intramuscular, and/or intravenous medications as permitted by approved local facility policies and procedures. Observation and documentation will include patient's response to medication administered and the reporting of any noted change in patient's condition to RN or MD/DO.-Knowledge and ability to recognize the need for and to institute emergency measures when indicated, promptly seek the assistance of the RN or MD/DO, and assist in resuscitation procedures in cardiac and/or pulmonary arrest.-Recognizes and appropriately responds to breakage/malfunction or loss of equipment, safety hazards, and supply deficiencies, promptly reporting to appropriate personnel for corrective action.-Completed work is under the general supervision of an RN or MD/DO.

GS-6:-Completion of at least one (1) year of additional qualifying experience at the GS-5 level or equivalent, fully meeting all performance requirements for the GS-5 LPN/LVN.-Technically proficient in initiating, performing and completing assigned duties in providing care to variable patient populations.-Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information. Completed work should need only a general review by a RN or physician (MD/DO) for appropriateness and conformity with established policies/procedures.-Ability to observe, identify and respond to the patient's needs for care, including medication, equipment-assisted care and patient/family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.-Prepares and administers prescribed medications (oral, topical, subcutaneous, intramuscular and/or intravenous) and performs treatments according to established policies/procedures. Observes for physical and/or emotional changes in patient's condition from prescribed medications/treatments, promptly and accurately documenting noted changes, and reporting any deviations from normal to RN or MD/DO.-Knowledge and ability to recognize urgent or emergent patient care situations, seek assistance of the RN and/or MD/DO, and initiate appropriate emergency interventions as directed.-Knowledge and understanding of human behavior, patient motivations and reactions to situations, and ability to appropriately utilize this knowledge in working effectively with patients, family members, and other staff.-Establishes constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promote positive relationships, communication and socialization skills. Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with patients, family members, and/or other internal/external customers.-Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patient's condition before, during, and following the procedure. Serves as a preceptor in orienting, educating, and training less experienced LPNs/LVNs or NAs/HTs related to support duties for these more complex, specialized tests/procedures.

References: VA Handbook 5005/3, Part II, Appendix G13 LICENSED PRACTICAL OR VOCATIONAL NURSE QUALIFICATION STANDARD This can be found in the local Human Resources Office.

Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potential long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required up to 45 pounds. The incumbent may be exposed to infected patients and contaminated material.

Company info

United States Department of Veterans Affairs
Website :

Company Profile
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million* Veterans each year.

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