Job Details

Assistant Manager

Company name
Octapharma Plasma, Inc

Maplewood, MN, United States

Employment Type

Biotech, Sciences, Pharmaceutical, Healthcare

Posted on
Jul 09,2019

Valid Through
Oct 22,2019

Apply for this job


If you are interested in an exciting career in the biopharmaceutical or medical field you’ve come to the right place. At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding. Whether you are just beginning your career or you have experience in the medical field, we have many exciting opportunities for you to consider.

The Assistant Manager assists the (Donor) Center Director in the daily operational function of donor center operations and assumes managerial responsibility of donor center operations in the Center Director’s absence.

Additional Responsibilities Include:

Oversees Operational Compliance within the Donor Center

Ensures the total operation is in compliance with facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements

Directs and supervises donor center employees to maintain quality assurance procedures

Trains employees to maintain daily center operations

Ensures that professional customer service skills, courtesy and respect are utilized by center staff to maximize donor retention

Identifies all potential, serious or chronic problems affecting quality or compliance

Assists in audits, inspections and training at other donor center facilities as needed

Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities

Manages Daily Center Operations

Performs opening and closing duties (e.g., powers on/off equipment, documents of petty funds and donor fund disbursement, locks up monies/checks and files, maintains alarm system, etc.)

Manages areas (e.g., steady flow of production, special program monitoring documentation, donor center logs and records, etc.)

Receives, distributes and follows through SPE/RPR test results

Ensures areas are well-stocked to handle current and next day's production

Maintains daily and monthly production statistics (e.g., Softgoods Inventory, Haemonetics Reports, PCS2 Logs and Event Tracking Logs, etc.)

Ensures daily completion of donor center logs and records (i.e., Final Weight sheets, Shipping Temperature Records, Quality Control Records)

Completes shipments and reviews all test results and shipping records

Maintains records to keep accurate account of current freezer inventories

Maintains continual attention to weekly supply needs and completes monthly inventories

Ensures timely response to alarms and maintains alarm system

Oversees the performance of all equipment maintenance and ensures all equipment is well maintained, in good working order and is calibrated as required

Supports all marketing and advertising

Performs Fiscal/Administrative Duties

Conducts monthly staff meetings and documentation

Hires, trains and coordinates donor center staff members to ensure a competent, compliant and quality team that yields maximum donor production

Schedules and facilitates employee cross-training activities to prepare the team for volume increases, staff depletions, vacations and absenteeism

Maintains up-to-date training records

Ensures appropriate medical staff coverage or replacement (e.g., Center Physician, Physician Substitute) for donor center

Monitors special programs (i.e., internal and external recruiting, donor’s communication, donor center paperwork, donation follow-up)

Maintains center operations with fiscal responsibility in compliance with Good Manufacturing Practices (GMP), Quality Assurance Programs (QAP) and general housekeeping

Oversees reactive unit test results and completes unit disposition and paperwork follow through

Organizational Leadership/Effectiveness

Trains, develops and manages all staff in accordance with Human Resources' and company policies and other established management guidelines and regulations

Ensures adherence to all HR policies and procedures through fair and equitable treatment of all employees

Hires, motivates and evaluates center personnel based on established guidelines

Disciplines and terminates center employees and maintains complete and accurate personnel records

Ensures adequate, trained staff is available to cover the hours of operation in adherence to regulatory requirements

Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership

Provides leadership for employee relations through effective communication, coaching, training and development

Performs employee performance reviews

Performs other related duties as assigned


Bachelor’s degree in Biological Science or Business Administration preferred or equivalent experience

Three to five years of working experience in a biomedical field preferred

Previous work experience demonstrating decision-making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution and customer service

Certification as a Sr. Medical Screener, Phlebotomist and Sr. Processing Technician required or ability to obtain certification within six months of acquiring position. Where state licensure is required for one of these positions, a clear understanding of the procedures can substitute

Basic organization, multi-tasking and problem-solving skills and the ability to work well under pressure and meet demanding deadlines

Basic computer, typing, and mathematical skills

Proficiency with Microsoft Office Suite (Word, Excel)

Excellent communication skills and ability to conduct oral presentations

Excellent people skills which extends to a diverse group individuals and demographics

Ability to speak, write and read English. Bilingual abilities may be required in some locations

Ability to work day and evening hours, weekends, holidays and extended shifts on a frequent basis

Professional appearance and demeanor

Physical Requirements:

Ability to sit or stand for extended periods for up to four (4) hours at a time

Ability to tug, lift, and pull up to thirty-five (35) pounds

Be able to bend, stoop or kneel

Occupational exposure to blood borne pathogens and chemicals/odors

Be able to travel by plane and/or car

Regularly required to stand; use hands to handle or feel objects, tools or controls

Required to enter an environment with a temperature of -40°C for short periods of time

Be able to travel by plane and/or car on occasion

Octapharma Plasma offers competitive compensation and benefits including medical, dental, vision, life insurance, 401(k) and tuition reimbursement.

Company info

Octapharma Plasma, Inc
Website :

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