Manager Product Business Intelligence

Profile

2000 16th St,Denver,Colorado,80202,United States of America

DaVita\'s IKC (Integrated Kidney Care) Product team is a high-energy,

entrepreneurial minded group committed to transforming the future of

healthcare delivery. We are currently seeking a motivated Product BI

(Business Intelligence) manager to join our team. Working with the Product

Director, this manager will have the unique opportunity to design and

implement programs that impact high priority initiatives, drive clinical and

operational excellence, and create a differentiated quality of life for our

dialysis patients. This position offers visibility with senior leadership and

a long runway for professional growth and development.

The Product Business Intelligence Manager leads a team of Business

Intelligence Analysts, to define and build key metrics for technical and

non-technical business units. Provide vision, direction, and day-to-day

management for the team. Lead development and implementation of scalable,

data-driven solutions for widely ranging stakeholders such as Product

Development, Technical Engineering, Deployment and Finance. Monitor

existing metrics, analyze data, and partner with internal teams to

identify process and system improvement opportunities. Manage challenges

associated with investigating and understanding large data sets and build

predictive models based on the data. Work with product managers and

engineering teams to define and prioritize data science and analytics

projects. Partner with the leadership team to identify high-impact

opportunities that leverage extensive data to better serve customers.

Facilitate numerous data-driven efforts to customize the product suite. Help

identify quality sources of data and emerging tools, vendors, and systems

in order to improve existing architecture and processes. Establish a

repeatable process and structure to scale the business. Provide data-based

strategic direction to identify and address business issues and opportunities.

Plan, manage and control the activities of a team or teams of analysts that

provide business intelligence and strategic planning support for business

segments or the company at large. Lead initiatives to analyze complex business

problems and issues using data from internal and external sources.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations

of this position but are not intended to be all inclusive.

The essential duties and responsibilities of the Product BI manager includes:

Build a Successful Team

Develop team BI strategy to support user research, monitoring product

metrics, adoption and self-service tools to support the product team and

business partners

Guide the development of team goals and objectives.

Ensure necessary mentoring, review, and support functions are in place.

Cultivate a culture of inclusiveness around team decisions.

Communicate clear expectations and provide timely, specific feedback.

Proactively identify opportunities to collaborate with other teammates and

teams to achieve IKC and Village goals.

Model DaVita\'s mission and values.

Identify Customers\' Needs

Continually improve understanding of the Village\'s and IKC partners\' goals.

Use relationships and knowledge of the IKC and DaVita enterprise strategy to

identify opportunities to inform decisions.

Keep apprised of relevant developments within the healthcare industry.

Maintain a deep understanding of publicly reported or internally available

data.

Work with requestors to clarify their specific analytical and reporting needs.

Retrieve Data from DaVita Systems

Use SQL or CCL to retrieve data from relational database.

Navigate and retrieve data from Cerner Millennium / HealtheIntent

Work with legal and compliance resources to identify guard rails for data

requests.

Analysis

Structure and breakdown vague business problems into solvable parts.

Speak to the costs and benefits o different analytical approaches with

teammates and leadership.

Understand and apply statistical techniques.

Leverage Excel to answer questions-using formulas, PivotTables, and/or Macros.

Leverage analytic tools-SPSS, Python, or R-to manipulate large data sets.

Leverage data visualization tools (e.g. Tableau and/or Cognos) to

develop scalable, long-term reporting and analytics products.

Development efficient, repeatable analytics process to support recurring

needs.

Data Synthesize and Report Out

Build and maintain VP-level and above reports and scorecards.

Develop and conduct VP-level and above presentations.

ESSENTIAL FUNCTIONS:

Uses quantitative and qualitative data from internal and external data sources

to produce dashboards, metrics, or insights and identify trends or anomalies.

Presents insights to other levels of leadership and provides recommendations

for future modes of action.

Represent BI in the Physician Experience PI planning process and collaborates

with teams to design business intelligence solutions

Help resolve data issues impacting users, as well as assisting the team to

resolve technical challenges

Assist in managing customer expectations to ensure strong customer

satisfaction and the delivery of services.

Manage and mentor BI analysts

Understand the business\'s clinical and operational needs. Maintain a strong

knowledge of these needs through visits and communications with DaVita

offices.

Conduct administrative duties for immediate staff, i.e. time approval,

performance reviews, expense reports, etc.

Use, protect, and disclose DaVita patients\' protected health information

(PHI) only in accordance with Health Insurance Portability and

Accountability Act (HIPAA) standards.

Other duties as assigned.

MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to

fulfill the essential duties, include computer skills as required):

Company info

DaVita Inc
Website : https://www.davita.com/