IT Specialist Desktop Engineering MDM AD DHCP VLANs ACLs Firewalls Windows 7/10 PowerShell

Profile

HBITS-03-11962

Daily task will include: Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities.

Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline.

Support application packaging, deployments, documentation, and release control in an Enterprise environment.

Utilize PowerShell scripting to maximize productivity of platform management.

Administer corporate mobile device management solution.

Maintain platform security and compliance in alignment with agency's cyber security program to protect data.

Define, create and test Group Policies and updates for endpoint OS.

Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components.

Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability.

Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes.

Perform system software and hardware upgrades and changes; including planning, scheduling, testing, and coordination.

Monitor, measure, and test current/new infrastructure products and services.

Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations.

Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation.

Familiar with remote access technologies (VPN, terminal services).

Maintain Active Directory Group Policy and Preference management.

Monitor operating system & apply patching when applicable.

Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise.

Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes.

Subject Matter Expert on highly complex issues for Desktop and Service Support teams.

IT Specialist:

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.

Expert 84 Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field 84 Months experience in the field of Desktop Engineering

84 Months experience with technical approaches in design, build testing, and debugging problems

84 Months experience in mobile device management (MDM) solutions.

84 Months experience with Active Directory group policy standards

84 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc).

84 months of experience with organizational skills and ability to handle multiple tasks and shifting priorities

84 Months of strong Windows 7 & 10 experience including 64 bit operating systems

84 Months of scripting language experience Power Shell & VB Script preferred

84 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening.

84 Months of recent experience with Window image deployment and package creation/management using MDT.

84 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing.

84 Months active Directory management experience

84 Months experience with cyber security best practices and compliance.

84 Months experience with Client workstation hardware and operating systems.

84 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues.

84 Months of engineer experience: research, analysis, planning, and implementation.

Certifications relevant to MS Windows

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