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Job Details

Business Resource Center Lab Manager

Company name
Miami Dade College

Miami, FL, United States

Employment Type


Posted on
Sep 13, 2022

Apply for this job


Miami Dade College, Kendall Campus is now accepting applications for Business Resource Center Lab Manager. The Business Resource Center Manager (BRC Manager) organizes and controls all aspects of the BRC which is an educational technology environment. The lab handles over 40,000 student/hours per academic year and supervises general workflow, professional customer service and the maintenance of equipment; as well as, quality control, pricing, purchasing of high value equipment and technologies along with running the day-to-day operations of the BRC.


Duties and Responsibilities:

  • Manages services and maintains the computers; troubleshoots hardware/software issues for the lab as well as computer classrooms assigned
  • Maintains lab equipment (software updates, imaging hard drives, etc.) and administers lab server
  • Works closely with the Campus Technology Services (CTS) team to research, negotiate, and secure the best prices for BRC equipment and for equipment for the Business Department
  • Monitors student use of the lab and activities paying attention to outages bottlenecks or other issues and makes recommendations to the department chairs for correction
  • Selects, maintains and distributes hard-copy and electronic instructional materials to students
  • Establishes clear communication channels for the area to include systems and strategies to deal with a fast-moving and sometimes unpredictable environment
  • Keeps abreast of new technological developments and helps to improve productivity and improve the teaching and learning environment of the BRC
  • Works closely with the department chairperson in managing and maintaining the budget of the lab including lab fees and conducting lab fee audits, and provides period reports on expenditures and usage of college assets
  • Creates and maintains departmental databases and generates appropriate reports for college-wide School of Business in order to provide feedback on student progress to students, faculty and Department Chairperson
  • Serves as a tutor in limited areas and evaluates the performance of all tutors
  • Supports faculty with the integration of technology into classroom instruction as well as in the content areas in the assessment and diagnosis of student needs as evidenced by their performance
  • Identifies needs for improvement in lab policy, procedure and processes
  • Supervises over ten part-time lab instructors and other staff, includes hiring, scheduling and evaluation, documenting and maintaining payroll records
  • Arranges and implements annual training for lab staff both interdepartmentally and through College Training and Development


•Bachelor’s degree in Business or related field and five (5) years of experience in classroom and/or lab instructional setting; or Master’s degree in related field and one (1) year of experience in classroom and/or lab instructional setting. All degrees must be from a regionally accredited institution.

Company info

Miami Dade College

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