Compliance Investigations Manager

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Compliance Investigations Manager
The candidate conducts and manages internal investigations under direction of Director, Internal Investigations. Collaborates with cross-functional partners including Asset Protection, Employee Relations, Privacy, Legal and Audit relating to investigation handling and reporting. Creates relevant tracking reports regarding case status and assists in management of case management system. Provides management support of program elements including governance, policies, monitoring, training and reporting. Manages and conducts investigations under the direction of Director, Internal Investigations. Drafts investigation case summaries and works with Legal counsel as appropriate. Identifies opportunities to improve and streamline reporting of investigations. Assists in development of standards and/or charters for WBA or divisional disciplinary review committees. Designs KPIs and reports for management and BOD to highlight investigation trends. Effectively maintains collaborative working relationships to achieve increased satisfaction with, and participation in, the compliance program. Develops and coordinates training relating to investigation processes; may create job aides or other tools as needed. Coordinates with Training team and International and RPU Compliance leads to address systemic or process improvements identified during the course of investigations. Coordinates with Data Analytics/Monitoring team to design periodic monitoring and review of investigation data. Maintains up to date compliance expertise, skills and competency regarding evolving laws, regulations, guidance and directives impacting Company product offerings.

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