Job Details

Systems Engineer I Government

Company name
AT&T Inc

Laredo, TX, United States

Employment Type

Engineering, It

Posted on
Nov 05,2019

Valid Through
Feb 18,2020

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Systems Engineer I (Government)




AT&T partners with First Responders and Public Safety agencies at all levels of government. Join our team for a rewarding opportunity to support critical missions and the professionals on the front line of our nation’s security. AT&T welcomes IT professionals who possess a strong work ethic, a passion for public service, and dedication to our customers’ goals.

We are seeking a candidate to fill a Systems Engineer I position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the Systems Engineer I will support Information Technology Field Operations (ITFO) in Laredo, TX.

The Systems Engineer I will provide Tier 2 support for integrated hardware and software, mobility, and enterprise services. ITFO completes local infrastructure projects, end user desktop/laptop/mobility service requests, upgrades and relocations, etc.

The candidate should possess the following qualities:

Service-oriented work ethic

Team leadership and the strong responsibility

Must possess organizational, multitasking and prioritization skills

Ability to communicate effectively across all management levels

Maintain a positive and professional demeanor, often under stress

Flexibility to support dynamic mission priorities

Systems Engineer I duties include, but are not limited to:

Complete single engineer technology assignments

Respond to end-user service requests for Tier II action

Manage IT Service Requests and Change Requests for all technologies and processes

Test, deploy and maintain operability of all enterprise assets, including but not limited to desktops, printers, scanners, biometrics, applications, VTC systems, inside wiring, servers, etc

Support shiftwork, on-call schedules during off-hours, holidays, and emergencies

Required Skills, Certification, Experience, and Minimum Education:

Associate’s degree in engineering, computer, telecommunications or related field

Equivalent related technical experience may be considered in lieu of a degree

At least two (2) years of relevant experience, troubleshooting/documenting, on a wide variety of servers, desktops and networking / telecommunication technologies, protocols, equipment, concepts, architectures, including switching, routing, DNS, Firewall, etc

Possess working knowledge in Network Engineering or Systems Engineering

Proficient in various voice communications, applications, servers, operating systems, etc

Ability to document solutions with MS Office products: Word, Excel, Visio, and Project

Required Clearance:

DHS Public Trust

Desired Certifications:


CompTIA A CompTIA Network CompTIA Security MCSE

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Company info

AT&T Inc
Website :

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