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Job Details

Desktop Technician I - Weekend Shift

Company name
I Genco Inc

Location
Indianapolis, IN, United States

Employment Type
Full-Time

Industry
It

Posted on
Nov 30,2019

Valid Through
Mar 14,2020

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Profile

Desktop Technician I - Weekend Shift','27551','!*!About

FedEx Supply Chain

FedEx

Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the

third-party logistics industry offering a diverse service portfolio that

enables commerce for businesses. With a proven track record of innovation and

operational excellence, FedEx Supply Chain takes a consultative approach to

optimize logistics processes, implement innovative technology and drive

continuous improvement. By leveraging best practices and the world-renowned

FedEx network, FedEx Supply Chain delivers leading solutions that provide

flexibility, enable scalability and improve cost-effectiveness for customers.

Through more than 11,000 employees, 130 operations and 35 million square feet

of warehouse space, FedEx Supply Chain manages nearly 150 million packages and

processes 358 million returns each year. For more information, go to

supplychain.fedex.com.

 

We

Have….

A

strong FedEx brand consistently ranked among the world’s most admired and

trusted employers.A

top notch leadership team with the experience needed to grow and develop your

career.An

open mind for new ideas and creative methods.A

strong compensation and benefits package, including health, vision, dental,

401k with a strong match and much more!

 

General

Summary….

The Desktop Technician

I will perform functions that include drawing upon computer hardware and

application experience in order to provide technical resolution to business

solutions, support systems operations by resolving issues, create efficient,

analytical decisions, prepare and lead informal training sessions for users,

and serve as a technical information resource.

 

This position will be

responsible for…..

Set-up/repair

computers and related equipment for employee/customer use. OS deployment

(computer/laptop imaging/installation). Provide technical

assistance to end-users of the company's computer system(s). Deliver technical

assistance for computer related software and peripherals. Resolve all

technical matters to meet customer service level agreements. PC/Laptop builds

(requirements and specifications). End-point

security of systems and data (antivirus/malware). Software

inventory and distribution (update/patch deployment). Maintain portions

of issue tracking & change request management systems. Participate in

special projects as needed. 

','!*!You might be a great

fit if….

Education/Experience

Associate’s

Degree in related field preferred and 0-2 years of relevant experience. In lieu of

degree, high school diploma or GED and 2-4 years of relevant experience. Intermediate

knowledge of Microsoft Office applications. Must be able to

demonstrate a basic understanding in the following areas: iOS &

software/hardware/peripherals (including printers), computer imaging

concepts/practices, Computer/System management products/tools (Dell KACE),

Networking concepts/devices, iPhone, iPad and Blackberry & associated OS,

Corporate applications/environments - AD, Citrix, Microsoft Office

applications, Lotus Notes, McAfee Antivirus, Malware/Spyware removal

concepts/tools, Voice over IP/Avaya telephone systems; Video conferencing

concepts/practices; McAfee ePolicy Orchestrator. Ability to read, analyze

and interpret general business periodicals, professional journals, technical

procedures, work instructions, process maps and/or governmental regulations. Ability to write

reports, business correspondence, and procedure manuals. Ability to effectively

present information and respond to questions from a variety of internal and

external customers. Ability to solve

practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists.

 

Physical/Cognitive Requirements

With or

without accommodation:

Ability to follow

policies and procedures. Ability to read,

write and interpret information. Ability to add,

subtract, multiply and divide. Ability to use

hands to finger, handle, or feel. Ability to

sit/walk/stand for up to 8 hours per day. Must possess

visual acuity, i.e., close, distance, and color vision, depth perception and

the ability to adjust focus.

 

ADA

– FedEx

Supply Chain will make reasonable accommodations in compliance with the

Americans with Disabilities Act of 1990. Reasonable

accommodations are available for qualified individuals with disabilities

throughout the subsequent application process.

 

Fed Ex Supply Chain is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.','Information Technology','United States-Indiana-Indianapolis','','Full-time','','','Desktop Technician I - Weekend Shift

Company info

I Genco Inc
Website : http://www.genco.com/index.php

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