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Job Details

Associate Relations Manager

Company name
Rite Aid Corporation

Camp Hill, PA

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Job Description
SUMMARYThe primary purpose of this position is to support our Human Resources Managers and business segment partners inthe development, interpretation and execution of various employment processes, including applicant and promotionalscreening, professional and educational licensure, certification and sustainment of Human Resources policies andpractices having internal and external regulatory application. The Manager is responsible for the resolution of associaterelations concerns by responding directly to inquiries from all sources, including the Ethics Hotline, while ensuringcompliance with policy, procedure and applicable federal, state, and local laws. Frequent independent judgments areessential. The incumbent is also required to perform all tasks in observance of Rite Aid\u2019s brand and strategy and adhereto our core values and service attributes.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe associate is responsible for the functions below, in addition to other duties as assigned:\u2022 Respond to questions and provide support on general human resources related practices, policies andprocedures. This includes responding to questions and associate complaints received through the company'sEthics Hotline, via phone, e-mail or other correspondence. The Manager are responsible for the review andresolve all Code of Ethics and Conflict of Interest disclosures. Managers will collaborate with HR businesspartners and field leaders in order to address associates concerns, execute tasks, and provide actionablefeedback to improve the associate experience. Provide direction and guidance to HR business partners oncompliance with company policies and federal, state, and local laws.\u2022 Review and analyze criminal background reports, past and current employment, drug and alcohol testingresults, licensing and other professional background matters, ethics, and related materials. Make decisionsconcerning hiring, promotion and continued employment as it relates to the background and screeningprocess.\u2022 Provide monitoring on background, screening, sanctions, employment application, and certification relatedprocesses. Report trends and make recommendations on solutions to address problematic trends andprocess improvement to ensure compliance with federal, state, and local laws. Provide direction, training andcoaching to business partners on employment law matters as well as all aspects of applicant screening andbackground process and best practices.\u2022 Provides direct onsite human resources support to regional, district, and DC field leaders. Act as substitute andadditional support for human resources district managers and distribution center human resources managersas necessary. Conduct store and DC visits in their area of responsibility.\u2022 Responsible for the creation and delivery of training related to employment law and HR compliance mattersincluding education on self-service tools.\u2022 Conduct compliance-related investigations and associate relations investigations of associate complaints andalleged policy violations directly or in partnership with Field, Corporate or Supply Chain HR representatives.
Experience / Requirements

 Five (5) years' of experience in Human Resources or Law required.
 Or equivalent education in lieu of experience


Bachelor\u2019s Degree in Arts/Sciences (BA/BS) in Paralegal Studies, Human Resources, Pre-Law, or related field required.

Company info

Rite Aid Corporation
Website :

Company Profile
At Rite Aid, we have a personal interest in your health and wellness. That’s why we deliver the products and services that you, our valued customer, need to lead a healthier, happier life. Everyone at Rite Aid—from our knowledgeable, caring associates and pharmacists to the members of our board of directors—works together to provide you with a superior pharmacy experience. Rite Aid Corporation is also proud to be one of the nation's leading drugstore chains. With approximately 4,600 stores in 31 states and the District of Columbia, we have a strong presence on both the East and West Coasts. Rite Aid is the largest drugstore chain on the East Coast and the third-largest in the United States, employing roughly 89,000 associates. Our company is publicly traded on the New York Stock Exchange under the ticker symbol RAD.

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