Responds to service calls to evaluate diagnose perform repair/planned maintenance PM on progressively complex customers biomedical equipment and drives customer satisfaction through Service Excellence.

Profile

Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer’s biomedical equipment, and drives customer satisfaction through Service Excellence.

Job Description

Responsibilities

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.

• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.

• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.

• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.

• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

• Willingness to be available after hours, or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Qualifications

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4 years of experience servicing medical equipment; OR equivalent military education and 4 years of experience servicing medical equipment; OR High School Diploma/GED and 6 years of experience servicing medical equipment.

• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.

• Experience interpreting schematic diagrams.

• Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.

• Ability to lift/move up to 35lbs.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://assets.phenompeople.com/CareerConnectResources/GE11GLOBAL/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided:

Yes

Company info

General Electric Company
Website : http://www.ge.com