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Job Details

ISTS Support Technician - Newnan GA

Company name
Publix Super Markets

Newnan, GA

Apply for this job


Job Description

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,100 stores and more than 180,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publixs Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.

This position will provide IT technical support for the Newnan, Georgia and surrounding areas to include installation, repair and preventive maintenance of IT hardware encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems. This position will also:

provide weekend on call support which will be rotated with other team members

augment support to other areas when needed

Candidate must live in or near the Newnan, Georgia area or must be willing to relocate there upon acceptance of the position.

Associates degree in Computer Science or equivalent experience

one year of PC/Technical support experience

basic understanding of Active Directory

basic understanding of IT hardware and industry standards

basic understanding of Windows Operating Systems

basic understanding of thermal and laser printing

analytical and troubleshooting skills

basic cable management skills

must be at least 20 years of age

must have a valid driver license and maintain an excellent driving record

ability and willingness to be on call, work evenings, weekends and holidays as needed and

willingness to travel out of town for extended periods of time

ability to lift up to 75 lbs.

good human relations skills (the ability to work well with others and be a team member)

obvious enthusiasm, initiative and pride in work, and a

commitment to Publix and our Mission

certifications in the field of electronics or Computer Science such as Cisco Certification, A Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification

knowledge of Publix retail store operations

experience using problem reporting and ticketing systems

experience supporting Active Directory

good organizational, time management, problem-solving and analytical skills

good verbal and written communication skills

must be able to work independently and as part of a team

able to be flexible and handle a high volume of work accurately, and

be able to work under pressure to meet deadlines.

? Employee stock ownership plan that contributes Publix stock to associates each year at no cost

? An opportunity to purchase additional shares of our privately-held stock

? 401(k) retirement savings plan

? Group health plan (with prescription benefits)

? Group dental plan

? Group vision plan

? Sick pay

? Long-term disability insurance

? Company-paid life insurance (with accidental death & dismemberment benefits)

? Tuition reimbursement

? Vacation pay

? Free hot lunches (buffet-style) at facilities with a cafeteria

? Paycheck direct deposit

? Credit union

? Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases

? 6 paid holidays (associates can exchange the following holidays with their managers approval: New Years Day, Memorial Day, Fourth of July, and Labor Day).

Company info

Publix Super Markets
Website :

Company Profile
Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States. Publix and our associates excel in community involvement, volunteerism and a commitment to our market areas and beyond. Publix's commitment to diversity has contributed to our success in being a great place to work and shop.

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