Job Details

Lead Quality Technology Leader - Retail Remote

Company name
Humana Inc.

Location
Charlotte, NC, United States

Employment Type
Full-Time

Industry
Quality

Posted on
Aug 12, 2021

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Profile

Description

Do you thrive on working on the cutting edge? Working with innovators in the early stages of ideas, products, or platforms? Do you want to transform an industry? Crave new challenges and solving hard customer problems using the latest in performance testing? Come help us re-imagine our solutions to provide world-class, best of breed solutions to delight our customers. Make a major impact on the health technology industry.

The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Quality Technology Leader collaborates with business and Application / Program owners to ensure the maturity of quality in the delivery of technology solutions. They are highly experienced with testing principles and quality best practices, and how to work with teams to apply them to the organization. They know quality management at a detailed level, so as to provide the best recommendations for standards, best practices, tools and personalized quality initiatives. The Quality Technology Leader is expected to develop deep-rooted expertise to provide long term knowledge continuity within an assigned area.

Specific Responsibilities:

Create and maintain domain quality strategy document & Roadmaps

Create and maintain a domain test automation strategy

Assist Principal Technology Leader in budget exercises and forecasting

Review and follow published enterprise test policies

Monitor and interpret KPIs (key performance indicators)

Monitor and work to improve application risk scores

Monitor application security score cards

Assess testing resources assigned

Incorporate feedback loops to improve quality

Measure testing effectiveness by domain

Conduct Lessons Learned and Maturity Assessments

Create and maintain quality Maturity Action Plan (MAP)

Communicate maturity activities and status to stakeholders and leadership

Review defect trending for root cause / potential corrective action

Communicate training & education for testing leadership / testing resources

Mentor Senior Quality Engineers / Quality Engineers

Evangelize testing best practices

Required Qualifications

Bachelor's degree or related experiences

7 years of quality experience

2 or more years of project leadership experience

Ability to manage multiple tasks and deadlines with attention to detail.

Ability to communicate effectively and deliver presentations to senior leaders

Advanced experience leading special projects and producing metrics, measurements and trend reports

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

MBA or other Advanced Degree

Cloud technology experience

Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams

Possess a solid understanding of operations, technology, communications and processes

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com

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