Job Details

Help Desk Technician

Company name
Sinclair Broadcast Group, Inc.

Location
Cockeysville, MD

Profile

Tracking Code

11288

Job Description

Make your mark in Broadcasting and Digital Media. Sinclair Broadcast Group and Sinclair Digital Solutions are dedicated to making Sinclair a communications powerhouse! We are the largest and most diversified television broadcasting company in the country. Sinclair owns and operates, programs or provides services to more television stations than anyone and has affiliations with all major networks. Sinclair Digital group is focused on bringing the most engaging content to web, mobile and over-the-top broadcasting to audiences all over the country! Our success is the result of extraordinary employees and an exemplary management team who believe in a vision and are dedicated ensuring a great future for our employees. Whether you are an industry veteran or a just starting out, you can find it at Sinclair! We are advancing the world of Broadcasting and we want YOU to join our winning team!

Sinclair Broadcast Group is looking for a Help Desk Technician

! This individual is responsible for providing workplace technology support for corporate employees and TV stations.

Responsibilities

Swing shift support - 4:00pm to 1:00am M-F

Provide courteous and timely response to calls and requests for support

Utilize ServiceNow to log, update and manage incidents and service requests

Provide support for common business applications such as Microsoft Office Products (O365), Citrix, Web browsers, Symantec Antivirus, and Oracle

Image, configure and deploy PC and Mac computers

Perform Account Management functions utilizing Active Directory

Install software and applications

Adhere to established processes and procedures

Strong communications skills and pleasant phone demeanor are essential

Required Skills

Experience:

5 years of technology experience, preferably in a fast-paced environment

Windows Workstation OS 7 and 10

Active Directory Users & Computers

Maintaining and upgrading computers utilizing SCCM

Providing user support on the phone and in person

Installing software and applications

Removal of viruses and malware

Familiar with ServiceNow or similar help desk ticketing systems

Mac experience a plus

Education:

High school diploma or GED

Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!

Job Location

Cockeysville, Maryland, United States

Company Location

HR.SINCLAIR.Headquarters.Cockeysville.MD

Position Type

Full-Time/Regular

Company info

Sinclair Broadcast Group, Inc.
Website : http://www.sbgi.net

Company Profile
Sinclair Broadcast Group, Inc. is one of the largest and most diversified television broadcasting companies in the country today. Sinclair owns and operates, programs or provides sales services to 87 television stations in 47 markets. Sinclair's television group reaches approximately 27.1% of US television households and includes FOX, ABC, MyTV, CW, CBS, NBC, MTN and Azteca affiliates. Sinclair, either directly or through its Ventures subsidiary, makes equity investments in strategic companies. Sinclair Broadcast Group, Inc. was founded in 1986, went public in 1995 and is traded on the Nasdaq Exchange under the ticker symbol SBGI.

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