Resident Counselor- House of Mercy

Profile

Resident Counselor- House of Mercy','Full-time','Professional Non-Clinical','7a-3p','7a-3p','80','80','Every Fourth','Every Fourth','IOWA-DES MOINES-HOUSE OF MERCY','','!*!GENERAL SUMMARY:

Supports the educational and treatment related initiatives
of House of Mercy’s adult programs. Primarily serves as a teacher, coach,
mentor, and role model to adult resident’s and their children. Supports clients
through the provision of education and treatment supports in connection with
identified clinical initiatives and interventions in the areas of: chemical
dependency; daily living skills; parenting; self-sufficiency; behavioral/mental
health; and, relationships. Provides behavioral health intervention services to
identified children and adults.

 

ESSENTIAL
FUNCTIONS:

● Establishes rapport and develops a
therapeutic relationship with assigned clients. Consistently
maintains and employs a therapeutic perspective/approach
when dealing with clients, their children, visitors and staff. Maintains
appropriate professional boundaries avoiding dual relationships.

● Participates in the admission
process for all adult halfway house/residential care program residents
utilizing a warm, compassionate and empathic manner to ensure that they feel
welcome, appreciated, and understood. Orients new residents to program
guidelines and expectations.

● Observes resident interactions, appropriately
intervenes when behaviors are not consistent with expectations, and
teaches/coaches/role models conflict resolution/problem-solving skills as a
means for effectively managing differences.

● Facilitates
Life Skills groups teaching essential skills necessary for independent living. On
a daily basis models and mentors residents and their
children on basic living tasks.  

● Provides education and treatment supports in
connection with identified clinical initiatives and interventions in the areas
of: substance use disorders; daily living skills; parenting; self-sufficiency;
behavioral/mental health; and, relationships.

● Consults and reviews complex
situations with the treatment team as they occur. Utilizes knowledge/skills
of intervention approaches/strategies to deal with children who are presenting
behavioral challenges.

● Provides
behavioral health intervention services to identified children and adults
consistently documenting interventions in conformance with House of Mercy and Medicaid
services expectations.

● Assures appropriate and timely
administration of medications for clients and children.

● Performs Breathalyzer Tests and
collects urinalysis specimens for toxicology screens from residents adhering to
House of Mercy Chain of Custody guidelines and procedures.

● Performs daily reviews of
resident living areas to insure safety, cleanliness, and organization of personal
items and notifies appropriate program personnel of ongoing issues/trends. Teachers,
coaches, and mentors residents in developing skills necessary to meet these
expectations.   

● Transports residents and their
children as assigned. Assists child care and parenting staff with
transportation and supervision of residents and their children during
recreational and educational outings.

● Provides accurate information
on a client’s behavior and progress for use in treatment plan review and other
case management meetings. Collaborates with other treatment team members in
carrying out treatment plans. Initiates corrective action with residents who
are not following treatment plan goals.

 

MARGINAL FUNCTIONS:

● Responds to volatile situations by mediating
to diffuse and resolve issues, modeling appropriate crisis intervention and
problem solving techniques.

●
Facilitates resident floor meetings.

● Participates in House of Mercy’s Performance Quality Improvement Process, seeks opportunities to improve/enhance programming, and makes
recommendations to support improvements/enhancements.

● Monitors and maintains
inventory of supplies (i.e., UA materials, OTC medications, etc.) necessary for
resident use, including ordering and stocking. Informs supervisor of supply
restocking needs well in advance of their depletion.

● Responds professionally to all
emergency situations following prescribed House of Mercy procedures and remains
calm throughout the situation.

● When requested, participates in
public relations and media efforts to promote House of Mercy and its programs.

● Knowledgeable about referral
and resource services outside of Mercy for use by residents.

● Encourages
and facilitates cooperation, pride, trust, and group identity among resident

  
counselors.  Fosters commitment to
House of Mercy goals and team spirit.','!*!MINIMUM
KNOWLEDGE, SKILLS AND ABILITY REQUIRED:

·        
A Bachelor’s degree in a
human services related field from an accredited program, preferred.

·        
CADC Certification, preferred.

·        
Heartsaver
AED (Infant, Child and Adult) or Basic Life Support (BLS) certified through the
American Heart Association or American Red Cross within four (4)
months of hire.

·        
First
Aid certification (Infant, Child and Adult) through American Heart Association
or American Red Cross within four (4) months of hire.

·        
Valid
Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety
Standards, must be at least 18 years of age and be eligible to drive per
Iowa state law.

·        
Medication
Management Certification to be completed within three (3) months of hire.

·        
Proof of
completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of employment.  ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0139871','Mercy Medical Center','Resident Counselor- House of Mercy

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