Job Details

Transportation Dispatcher

Company name
AltaMed Health Services

Location
Los Angeles, CA, United States

Employment Type
Full-Time

Industry
Transportation, Bluecollar, Bilingual

Posted on
May 01, 2021

Valid Through
Aug 14, 2021

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Profile

Overview
Responsible for transportation services; receiving incoming/outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants.  Assist with other transportation vendors (e.g. Agape) by facilitating information and back-up service when/if possible.  Duties include, but are not limited to, scheduling, routing, record keeping, and auditing to ensure compliance of AltaMed\u2019s policies and procedures.  Dispatcher is responsible to ensure all drivers are commuting back to base at the end of the day once the assignments are completed. Dispatcher will also ensure compliance of program deadlines and provide support to others as needed.
Responsibilities
Receives incoming pick-up calls for transportation needs. Making outgoing calls to clients to alert them of driver\u2019s anticipated arrival time.
Schedules AltaMed clients and participants for transportation services.
Coordinate daily transportation services for AltaMed clients and participants to and from scheduled destinations. Ensures a smooth delivery of service by problem solving and coordination with the lead drivers.
Coordination with SBC for transporting of specialized medical appointments to and from patients home to various medical sites.
Assist with other transportation vendors (e.g Agape) by facilitating information and back-up service when/if possible.
Daily logging of all trips provided by AltaMed transportation for billing purposes and coordinating with clerical for invoicing.
Monitoring of driver daily logs to ensure compliance.
Monitor usage of gas credit cards by ensuring sign in/out issues keys out to all drivers.
Performs other related duties as assigned.
Qualifications
High School diploma or GED equivalent, required.
Experience in health care, preferred.
A minimum of one year of experience in dispatch services.
Bilingual: English/Spanish/Mandarin/Cantonese, preferred.

Company info

AltaMed Health Services
Website : https://www.altamed.org

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