Job Details

Customer Service Representative/ Coggin Collision Center of Orange Park

Company name
Asbury Automotive Group, Inc.

West Jacksonville, FL

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Coggin Collision Center of Orange Park, a subsidiary of Asbury Automotive Group, which is one of the largest automotive retailers in the country with over 80 stores and over 94 franchises, is currently looking for a Customer Service Agent!
Coggin Collision Centers is a leader in collision repair industry. We have been a staple in the community for many years and are known for the high quality of our repairs. Our Orange Park location is looking to expand our team with someone seeking a career in the collision repair industry.  The ideal candidate will have an affinity for the industry, is eager to learn and has aspirations to advance to be an estimator or more.
Previous customer service and/or rental car experience required!
Responsibilities and Qualifications
Job Description:

Greet incoming customers & perform vehicle check in
Document collision and unrelated damage, gas & mileage and take damage photos
Learn and assist in estimating process
Educate & communicate with customers regarding vehicle repair & status updates
Perform administrative tasks including those relating to the entire claims process
Provide excellent customer service to ensure vehicle repair process is a positive experience
Call prospects and assist in marketing the collision center
Fill in for receptionist & assist manager and staff as needed

Job Requirements:

Excellent communication (phone/written/oral) and customer service skills
Great organizational & effective time management skills
Attention to detail a must
Must be able to handle multiple tasks in a fact paced high volume environment
Be able to maintain a positive attitude & professional demeanor
Good computer skills with working knowledge of Microsoft Office products
Valid FL driver license
Be able to pass background and drug screen
Be a great team player and contribute to a great work environment
Bilingual a plus!

Full Time Benefits

Paid Vacation Time Off
Weekly Pay
Medical, Dental and Vision Insurance Available
401K match plan
Flexible Medical Spending Accounts
Supplemental Life Insurance
Short Term and Long Term Disability Packages
Paid Training
Promotions from Within

Company info

Asbury Automotive Group, Inc.
Website :

Company Profile
Asbury Automotive Group, Inc., headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. Built through a combination of organic growth and a series of strategic acquisitions, Asbury now operates through geographically concentrated, individually branded regions.

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