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Job Details

Collection Support Specialist

Company name
Springleaf Finance, Inc.

Location
Evansville, IN

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Profile

Our Company

Founded over 100 years ago, OneMain is America’s premier personal finance company. Our company provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,800 branches with more than 10,000 employees. We are committed to responsible lending and regulatory compliance, and have an active program of outreach to the Investment Community. We are majority owned by investment funds affiliated with Fortress Investment Group LLC.

JOB DESCRIPTION:

The Collection Support Specialist performs preliminary research on unidentified payments. They use independent judgment to make surface decisions and resolve some situations. The chosen candidate will learn and perform one or more of the following functions:

Process attorney remittance and payments as well as research exceptions

Process settled / paid accounts and complete balance research

Process vendor invoices

Process incoming and returned mail

Place accounts that were referred for litigation with an active attorney firm

Complete judgment satisfactions on accounts that have been settled / paid in full

Analyzes customer and branch needs / requests and make determinations as to the best method of resolving those issues.

Provides analysis on unidentified payments, misapplied payments, as well as system rejects.

Communications with OneMain Financial Services Personnel (branch, headquarters, central servicing), and vendors

Requirements

JOB REQUIREMENTS:

High School Diploma or GED required

1 year experience in accounting, bookkeeping, cashiering or customer service

Proficiency in basic Microsoft Office applications (Excel, Word, and PowerPoint)

Personal, Consumer or Mortgage lending background would be a plus

COMPENSATION:

OneMain offers an excellent compensation package including a competitive base pay with additional incentives and bonuses.

Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off

OneMain prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at OneMain and apply today!

OneMain is an equal opportunity employer. Smoking is prohibited in all OneMain Offices

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Company info

Springleaf Finance, Inc.
Website : https://www.springleaf.com

Company Profile
Springleaf Financial was founded in 1920 in Evansville, Indiana. We started as an underwriting company for the sales of motor vehicles. In the following years we expanded our business into the personal loan space and other credit related products. Over the years, Springleaf has had different names, but our mission has always remained the same: to provide personal loans with exceptional service to all our customers.

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