RSG Service Order Associate Entry

Profile

:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:Create and maintain Technical Master Data within SAP/CCS.Create new construction service orders for Distribution Operations. Work assigned BPEMs (Business Process Exception Management cases) created from front office and/or service order completions (gas, electric, and/or street lighting).Interact with internal departments to research/correct errors on service orders and any other customer account information.Learns Rates and Tariff language, Terms and Conditions, for furnishing electric and gas service and be able to communicate this information to internal departments.Learns how to review electric load data sheets and calculate the diversified connected loads for Commercial customer’s initial rate assignment. Upload and maintain documents to SharePoint site and store documents in SAP/CCS for record.Performs customer move in/outs within SAP/CCS. Apply necessary fees noted on initial application and establish Installment Plans (IPs) if required.Completes assigned rotations on the RSG email inbox to assist with inquiries from internal customers, troubleshoot issues, advise on processes/procedures, and work weekly reports delivered to the inbox.Provides support to Billing Integrity Associates and Tariff and Rate Analysts.Provides exceptional customer service to all internal and external customers.Other duties as assigned.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:7106BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Primarily sitting with optional standing and walking.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:Associates degree in Business preferred. Previous experience in a regulated environment using SAP/CCS preferred. Ability to analyze data. Ability to perform rate calculations and operate a personal computer and other general office equipment. Effective communication and organizational skills. Ability to effectively manage responsibilities and meet stated deadlines, regulatory requirements and department goals.,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:Normal office environment; Contact with outside customers related to initial account set-up may be required.,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education \u0026 Experience,AnswerValue:High School Diploma/GED required. Must be able to work with limited supervision. Must possess good interpersonal communication skills with the ability to deal effectively with internal and external customers. Problem solving skills and proficiency with Microsoft Word and Excel is required. This position collaborates with other departments within the Company to resolve issues to ensure accurate customer billing. Interacts with internal and external customers, requiring good interpersonal and written and oral communication skills. Must have the ability to multitask and to take ownership of identified problems with customer accounts.,VerityZone:formtext56,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:820 West Broadway,VerityZone:formtext41,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Function,AnswerValue:Customer Service/Operations ,VerityZone:formtext18,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Purpose,AnswerValue:This position will function at the entry level for the Regional Structure Group. Incumbent performs assignments in accordance with Company procedures and guidelines, works under close supervision, and receives specific instructions for required tasks. This position is responsible for learning how to create/maintain Technical Master Data within SAP/CCS, create Service Orders for Operations, perform customer move-in/move-out’s, and ensure customers are placed on the correct rate for accurate billing. Provides support to Billing Analysis Associates, Tariff and Rate Analysts, Team Leaders, and Manager.,VerityZone:formtext46,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext59,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:RSG Service Order Associate Entry,VerityZone:formtext62,QuestionType:text,ActualValueFromSolar:null}],GQId:3891,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:7106BR,Title:RSG Service Order Associate Entry,JobSiteId:5362,Link:https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25946\u0026siteid=5362\u0026PageType=JobDetails\u0026jobid=650782,isEverGreen:false},JobDetailFieldsToDisplay:{Position1:null,JobTitle:formtext62,Position3:[formtext59,autoreq],Summary:formtext46,Section2Fields:[formtext41,formtext42,formtext31,formtext7,formtext18,formtext56,formtext55,jobdescription,formtext52,formtext53]},BrandingConfiguration:{\brandingSettings\: {\Responsive_AdvancedCSS\: \/** Columns */#N#@media only screen and (min-width: 768px) {#N# .mainInitialContainer .searchLCol {#N# width: 50%;#N# }#N# }#N# /** header */#N# .themed .pageHeader {#N# background: #fff;#N# display:block;#N# }#N# .themed .pageHeader img {#N# display:block;#N# }#N# @media only screen and (min-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:left;#N# }#N# }#N# @media only screen and (max-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:right;#N# padding-right: 20px;#N# }#N# }#N# #N# /** Nav Mobile button */#N# @media only screen and (max-width: 768px) {#N# .themed .pageHeader.bPhoneViewLinksVisible .threeLineIcon {#N# background:#272e35;#N# color: #fff;#N# }#N# .themed .threeLineIcon {#N# background:#fff;#N# color: #272e35;#N# border:1px solid #272e35;#N# padding: 0px !important;#N# line-height: 34px;#N# font-size: 19px;#N# align-items: center;#N# outline:0;#N# border-radius: 50px;#N# width: 36px;#N# text-align:center;#N# font-weight:bold;#N# margin-top: 7px;#N# margin-left: 10px;#N# }#N# .themed .threeLineIcon i.fa {#N# margin-right: -3px;#N# display:inline-block;#N# }#N# }#N# #N# /** Mobile Menu */#N# @media only screen and (max-width: 768px) {#N# #headerLinkContainer {#N# background: #272e35;#N# color: #fff;#N# margin:0px;#N# padding: 20px 0px; #N# box-shadow:none;#N# -webkit-box-shadow:none;#N# -moz-box-shadow:none;#N# }#N# #headerLinkContainer.linkContainer a.backLink {#N# color: #9eacb5;#N# }#N# #headerLinkContainer.linkContainer a.headerLink,#N# #headerLinkContainer.linkContainer a.backLink {#N# margin: 0px;#N# padding: 0px 20px;#N# }#N# #headerLinkContainer.linkContainer a.headerLink:hover,#N# #headerLinkContainer.linkContainer a.backLink:hover {#N# background-color: rgb(28, 33, 38);#N# color: rgb(255,210,0);#N# }#N# #headerLinkContainer.linkContainer a.headerLink:hover label,#N# #headerLinkContainer.linkContainer a.backLink:hover label {#N# text-decoration:none;#N# color: rgb(255,210,0);#N# }#N# }#N# #N# /** nav Desktop */#N# @media only screen and (min-width: 768px) {#N# #headerLinkContainer {#N# padding: 0px 30px;#N# height:auto !important;#N# background: #e6eaec;#N# margin: 0px;#N# padding: 0px 20px;#N# }#N# #headerLinkContainer a.headerLink {#N# color: #262d34;#N# margin: 0px;#N# padding: 0px 15px;#N# display: inline-block;#N# }#N# #headerLinkContainer a.headerLink:hover {#N# /* color: #fff; */#N# background: #ffd200;#N# text-decoration:none;#N# }#N# #headerLinkContainer a.headerLink label.UnderLineLink:hover {#N# text-decoration:none !important;#N# border-bottom: 0px;#N# }#N# }#N# #N# /** Banner */#N# .gateway .welcomeBanner {#N# background: #272e35;#N# padding: 30px;#N# margin-bottom: 20px;#N# }#N# .noBkgImage .welcomeBanner {#N# background: #272e35;#N# padding-right: 30px;#N# }#N# .welcomeLiner {#N# background: none;#N# color: #fff;#N# font-size: 16px;#N# line-height: 24px;#N# }#N# .gateway .welcomeBanner .welcome .welcomeLiner .welcomeTitle {#N# font-size: 28px;#N# }#N# #gateway .lightAccentBkg, #gateway .backgroundImage, #gateway .welcomeLiner, #gateway .listContainer div[role=region] {#N# border-radius: 0 !important;#N# }#N# #N# /** Search box */#N# #gateway #initialSearchBox .controlWrapper {#N# overflow:visible; #N# display:block;#N# margin-bottom: 10px;#N# text-align:left;#N# }#N# @media only screen and (max-width: 1200px) {#N# float:none;#N# }#N# @media only screen and (min-width: 1200px) {#N# #gateway #initialSearchBox .searchControls \u003e div \u003e div {#N# float:none;#N# box-sizing:border-box;#N# padding-right: 10px;#N# }#N# #gateway #initialSearchBox .searchControls \u003e div \u003e div span {#N# display:block;#N# width: 100%;#N# }#N# }#N# .searchBoxWrapper .searchBoxContainer .searchControls .powerSearchLink {#N# float:none;#N# display:block;#N# box-sizing:border-box;#N# width: 100%;#N# text-align: left;#N# margin-top: 10px;#N# }#N# .searchBoxWrapper .searchBoxContainer .searchControls button::before {#N# clear:both;#N# display:block;#N# text-align:left;#N# }#N# .searchBoxWrapper .searchBoxContainer .searchControls button {#N# float:none;#N# display:inline-block;#N# text-align:left;#N# }#N# .searchBoxWrapper .searchBoxContainer .searchControls .labelText {#N# margin-bottom: 5px;#N# margin-top: 5px;#N# }#N# #N# /** Form Fields */#N# .gateway .controlWrapper.autocompleteWrapper .controlLiner .ui-autocomplete-input, .gateway .controlWrapper.autocompleteWrapper .controlLiner .cue, .gateway .controlWrapper.autocompleteWrapper .controlLiner .typeAhead, input[type=text], input[type=password], input[type=email], input[type=search], input[type=number], select, .control, .ui-selectmenu-button, .control {#N# border-color: #ccc !important;#N# background: #fff;#N# color: #272e35;#N# display:block;#N# padding: 6px 12px;#N# font-size: 16px;#N# line-height: 1.5;#N# height: 38px;#N# border-radius: 5px;#N# }#N# /** Buttons */#N# .themed .ladda-button {#N# color: #272e35;#N# background-color: #ccc;#N# border-color: #ccc;#N# border-radius:50px;#N# padding: 0 10px;#N# }#N# .themed .primaryButton {#N# color: #fff;#N# background-color: #009e48;#N# border-color: #009e48;#N# border-radius:50px;#N# padding: 0 10px;#N# }#N# .themed .primaryButton span {#N# display:inline;#N# }#N# #N# #N# /** side searchbar */#N# .gateway .controlWrapper.autocompleteWrapper .controlLiner {#N# min-height: 38px;#N# display:block;#N# }#N# #sidebarSearchbox #searchControls_BUTTON_2 {#N# maring: 0px;#N# width: 100%;#N# text-align:center;#N# }\,\Responsive_BackgroundColor\: \#ffffff\,\Responsive_BackgroundImage\:
one\,\Responsive_BaseFontColor\: \#333333\,\Responsive_BaseFontFamily\: \Tahoma, Verdana, Segoe, sans-serif\,\Responsive_BaseFontSize\: \16px\,\Responsive_ButtonBackgroundColor\: \#008571\,\Responsive_CompiledCSS\: \/* remember to define focus styles! */input,select,.control,.ui-selectmenu-button,textarea,.pseudocheckbox,.pseudoradio,.controlWrapper,.textAreaWrapper,.lightBorder,.themed .ui-selectmenu-button,.ui-state-default { border-color: #333333;}.baseFontColor { color: #333333;}.baseColorPalette { background-color: #ffffff; color: #333333;}.accentBkg { background-color: #ebebeb; color: #333333;}.lightAccentBkg { background-color: #f3f3f3;}.veryLightAccentBkg { background-color: #f9f9f9;}.darkAccentBkg { background-color: #cccccc; color: #333333;}.ghostBorder { border-color: #8f8f8f;}.gateway.themed .accentBkg .borderInAccentBkg { border-color: #cccccc;}.linkColorOnBkg { background-color: #ffffff; color: #00648d; border-color: #00648d; outline-color: #00648d;}body,.ui-widget-content a,input,.ngdialog.ngdialog-theme-default[role=#Q#dialog#Q#] .ngdialog-content { font-family: Tahoma, Verdana, Segoe, sans-serif; font-size: 16px;}body,.pageHeader,button,.menu,.dialog .region,.dialog .body,.gateway .baseColorPalette,.ui-widget-content,.facet ul.liner,.ngdialog.ngdialog-theme-default[role=#Q#dialog#Q#] .ngdialog-content { background-color: #ffffff; color: #333333;}.themed .pageHeader { background-color: #009e49;}.themed .headerLink { color: #336fbb;}.themed.pageFooter { background-color: #009e49;}.themed.pageFooter .footerLink,.themed.pageFooter .tgLocale { border-color: #E0E0E0; color: #ffffff;}.themed.pageFooter a { color: #ffffff; border-color: #ffffff;}.themed.pageFooter i { display: inline-block; color: #ffffff; border-color: #ffffff;}svg.styleableColor path,svg.styleableColor rect { fill: #333333; stroke: #333333;}a,a:visited,.link,.gateway.themed .linkColor,.jobtitle,.gateway .baseColorPalette a,.gateway .baseColorPalette a:visited,.facetFilterAccordion h3:after { color: #00648d;}a.sidebarNav,.gateway .sidebarOverlay .sidebar { background-color: #ffffff;}.backLink { color: #00648d;}.cue,.prompt,[disabled],::-webkit-input-placeholder,:-moz-placeholder,::-moz-placeholder,:-ms-input-placeholder { color: #8f8f8f;}.foreground { color: #ffffff; background-color: #a6266e;}.foreground span,.foreground a,.foreground a:visited { color: #ffffff;}.gateway.themed .controlWrapper span,.gateway.themed .controlWrapper a,.gateway.themed .controlWrapper a:visited { color: #333333;}.themed .hover,.menu a:hover { background-color: #f9f9f9;}.ui-state-hover { outline-color: #333333;}.striped :nth-child(even),.even,.ui-menu-item.ui-state-focus,.ui-menu-item-wrapper.ui-state-active,.ui-datepicker .ui-state-default,.ui-widget-header { background-color: #cccccc; color: #333333; color: inherit;}.backgroundColor,.themed .down,.menu a:active,.menu a.active,.applyFlow .layoutsection .heading:before,.themed .ngdialog.ngdialog-theme-default .ngdialog-content { background-color: #ffffff;}.highlighted \u003e a,.gateway.themed .selectedTile { background-color: #ebebeb; color: #333333;}.themed .primaryButton { border: 2px solid #008571; background-color: #008571; color: #ffffff;}.themed .primaryButton:hover { border: 2px solid #005548; background-color: #005548; color: #ffffff;}.themed .primaryButton:active { border: 2px solid #008571; background-color: #008571; color: #ffffff;}.themed .primaryButton .ladda-label,.themed .primaryButton .button-label { outline-color: #ffffff;}.themed button,a.button,.themed .AppDetailBtns .ui-selectmenu-button { border: 2px solid #008571; background-color: #ffffff; color: #008571;}.themed button:hover,a.button:hover,.themed .AppDetailBtns .ui-selectmenu-button:hover { border: 2px solid #005548; background-color: #e7e7e7; color: #008571;}.themed button:active,a.button:active,.themed .AppDetailBtns .ui-selectmenu-button:active { border: 2px solid #333333; background-color: #ffffff; color: #333333;}.themed button .ladda-label,a.button .ladda-label,.themed .AppDetailBtns .ui-selectmenu-button .ladda-label,.themed button .button-label,a.button .button-label,.themed .AppDetailBtns .ui-selectmenu-button .button-label { outline-color: #008571;}.themed .closeButton,.themed .close { color: #333333;}.themed .closeButton:hover,.themed .close:hover { background: #d6d6d6;}.themed .closeButton:active,.themed .close:active { background: #ebebeb;}.themed .clearButton { color: #333333;}.themed .progressBarContainer .progressBar .meter { background-color: #a6266e; border-color: #a6266e; border-width: 14px 0 14px 0; border-style: solid;}.themed .threeLineIcon { border: 2px solid #009e49; background-color: #009e49; color: #ffffff;}.gateway.themed .callout { color: #ffffff; background-color: #333333;}.gateway.themed .callout::before { border-color: transparent transparent #333333 transparent;}.gateway.themed .callout::after { border-color: #333333 transparent transparent transparent;}.gateway.themed .rightIcons .bellIcon .fa-stack .fa-bell { background-color: #ffffff; color: #009e49;}.gateway.themed .rightIcons .panelShow { background-color: #ffffff;}.gateway.themed .rightIcons .panelShow .fa-stack .fa-bell { color: #ffffff; background-color: #009e49;}\,\Responsive_FooterBackgroundColor\: \#009E49\,\Responsive_FooterLinkColor\: \#ffffff\,\Responsive_ForegroundColor\: \#A6266E\,\Responsive_HeaderBackgroundColor\: \#009E49\,\Responsive_HeaderLinkColor\: \#336fbb\,\Responsive_LinkColor\: \#00648D\,\Responsive_PrimaryHeaderLogo\:
one\,\Responsive_SecondaryHeaderLogo\:
one\}},FooterInfo:[{Name:EEO is the Law,Value:http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf,Icon:,onlyIcon:0},{Name:EEO Supplement,Value:http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf,Icon:,onlyIcon:0},{Name:Pay Transparency Nondiscrimination Provision,Value:https://lge-ku.com/sites/default/files/documents/pay-transparency-nondiscrimination-provision.pdf,Icon:,onlyIcon:0}],EncryptedBruid:null,HashCode:0,LoggedIn:false,EncryptedSession:null,CompiledCss:true,IdForSocialLogin:0575cb8d-0743-4f0a-89ae-9a960267870a,TotalCount:47,AllowAccessResponse:{Name:AllowAccess,Value:true},TalentSuiteClientName:null,ApplyStatus:null,ApplyDiff:10,NextApplyDate:null,LimitExceededMessage:null,JobId:650782,JobCartResponse:null,TGLocales:[],IsGTG:false,LocaleDesc:,ResponsiveCandidateZone:true,BasicProfileDetails:null,DashboardData:null,PendingAssessments:null,googlejobsMappingfielddataJson:,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

Company info

Lg & E Power
Website : http://www.lgeenergy.com