E-discovery Legal Support Specialist

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E-Discovery Legal Support Specialist
The candidate provides consulting across the EDRM Spectrum including developing and implementing database usage strategies to meet case goals. Creates and maintains Relativity and other legal databases. Assists with a broad range of discovery, pre-trial, and trial tasks. Provides Relativity training. Provides end user support and consultation on both incoming and outgoing data productions. Works extensively and directly with client managers, clients (including attorneys, paralegals, and investigators), IT personnel, and support staff. Creates and manages databases and work spaces, including managing accounts, creating layouts and conducting searches, coordinates the importing and exporting of data, and serves as liaison between end user and IT personnel. Prepares productions and trial materials, and consults with end users to help them effectively cull, search, and use the data. Provides troubleshooting support and end user training (both formal and informal) on applications such as Relativity, Nexidia, CaseSoft suite, Brainspace, Legal Files and Practice Manager. Provides recommendations for optimal formats for use in litigation support tools and for downstream tasks. Manages and tracks all support activities. Designs, implements, and oversees end-user support for a large organizational component employing a broad spectrum of applications and hardware. Designs, directs, and evaluates the effectiveness of the entire program. Oversees all aspects of user and system documentation, training, communications, budgeting and staffing. Proactively seeks improvements to products, technologies, and approaches, and independently provides recommendations to client managers on the best ways to make applications available, and on which packages might be best suited for particular needs or the existing technical environment. An Undergraduate degree is preferred. Bachelor’s degree is preferred. Law Degree or paralegal certificate is preferred. Should have 5+ years of progressive technical and managerial experience with demonstrated skill using Relativity databases in a law or federal environment. Should preferably have 2+ years of experience in automated litigation support. Experience using, supporting and training users on the CaseSoft Suite, Nexidia, Legal Files, Brainspace, and additional litigation software tools is preferred. Experience supporting IT systems in a federal government environment is a plus. Training experience is preferred. Trial support experience is a plus.

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