Learning Advisor Retail - Houston TX

Profile

100798BR

Job Title:

Learning Advisor Retail - Houston, TX

No. of Positions:

1

Job Description:

Purpose:

The Learning Advisor will lead as a performance consultant for the Shell’s retail business in the US – supporting innovative content design and delivery for all sales and marketing programs, capability building of Shell Retail staff and engage site staff across the US to drive excellence in customer service. The role partners with other regional Learning Advisors to develop and own the delivery of a robust learning plan that is aligned with key business aspirations (Being the Brand of Choice for our Customers, Partners and Shareholders).

Accountabilities:

The Learning Advisor’s main accountability is to guide the business on best practices in delivering learning in the right amount, at moment of need, to achieve a specific outcome, use of brevity, bite-sized content that is easy to understand, and is relevant to the learner and can be applied quickly to a job:

Design and Development –Drive integration of learning design with new technologies and ways of working that include approaches such as mobile, social media, and virtual reality that work in a retail environment for the modern learner. This includes a full embrace and understanding of the 70-20-10 model.

Business Knowledg e - Including the customer offer, local operating platforms and the US business plan to ensure learning support is fully-aligned.

Strategic Focus –Strong Business Partnering; develop and sustain strong business partnerships with key stakeholders (senior business leaders in sales & operations, marketing, network, finance, HR) to enable a firsthand understanding of development needs and work to improve the overall effectiveness of learning interventions.

Learning Commerciality – Proactively identify and capture opportunities to maximize the value of the dollars spent on capability building, which includes well negotiated supplier contracts and linking all learning interventions to business priorities.

Development of Robust Learning Plans - Ensure the implementation of both global and regional learning initiatives are executed flawlessly.

Training and Team Effectiveness Expertise - Demonstrate strong expertise in training and facilitation skills, including (but not limited to) the use of various learning tools, media and methods with diverse audiences; Act as a coach in the learning team as well as for the Retail business.

Thought Leadership - Provide thought leadership on the modern learner, adult learning science and the application of the science. Be the subject matter expert on Learning insights and trends for the business.

Auto req ID:

100798BR

Country of Work Location:

United States

Company Description:

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell participates in E-Verify.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws.

Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability.

Work Location:

Houston

Requirements:

At least a Bachelors’ degree; MBA is an advantage.

Organizational Design experience required with a proven record of leading change management and team development type interventions.

Experience in influencing and working with a wide variety of stakeholders to achieve stand-out results is essential.

Experience working with and/or managing virtual learning environments is an advantage.

Prior experience in HR and Commercial roles within a Retail business are considered. Strong experience in a Learning role with facilitation, intervention and instructional design exposure is most ideal.

Fluent in spoken and written English (Spanish speaking is a plus, but not required)

Excellent project management skills

City, State (if applicable):

Houston, Texas

Company info

Shell .
Website : https://www.shell.com