Processing Team Lead

Profile

The Purchase Full Doc. Operations Team Lead is a subject matter expert with full doc purchase loans and processes and will be responsible for working with processors with our full doc purchase team.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Principal Duties:

Assist with training staff

Monitor file flow to ensure SLA's are consistently met or exceeded.

Ensure loans are processed in compliance with all federal and state regulations.

Answer questions staff may have

Work with Operations manager on the day to day operations of the department. Including but not limited to distributing work, reviewing pipelines, and job coaching

Perform Phone Monitoring of new employees and provide written feedback

Perform sporadic QC spot checks on individual pipelines and provide feedback to staff

Coordinate weekly pipeline review sessions with each employee

This team is responsible for full doc. processing of purchase loan

Qualifications:

Minimum of 4 years mortgage full doc. purchase processing experience; VA Full Doc, FHA Full Docs, USDA, and Conventional Full doc experience required.

High School diploma or equivalent required

Working knowledge of compliance regulations

Proficient with MS Office

Demonstrated leadership qualities with the ability to provide vision and inspiration to peers and others.

Full understanding of Product Types (Conventional, FHA, VA, UDSA)

Ability to work in a high paced team environment, recognizes and acts on changing priorities.

Ability to work overtime and extensive hours during high volume

Strong verbal and written communication skills Demonstrated problem solving and analytical skills

Strong prioritization skills and organization skills are a must along with the ability to multi-task in a fast-paced environment

RoundPoint’s Employee Value Proposition:

Grow. Make a difference. Have fun along the way.

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

The employee is regularly required to talk or hear.

The employee is required to sit for extended periods of time and is occasionally required to stand and walk.

The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Company info

RoundPoint Mortgage Servicing Corporation
Website : https://www.rpmservicing.com