RN PATIENT SERVICES MANAGER I - UNC COVID VACCINE CLINIC

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RN PATIENT SERVICES MANAGER I - UNC COVID VACCINE CLINIC','NUR00RJ8','!*!Job Summary:This position is responsible for: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, supervision of nursing staff, administrative staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.Description of Job Responsibilities:1. Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix forpatient care. Supervises team of professionals / paraprofessionals which may include nursing staff, administrative staff.2. Human Resource Services - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.3. Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources.Evaluates the impact of strategic fiscal changes on quality outcomes.4. Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and otherspecified accrediting bodies. Standards of practice will reflect integration of current scientific evidence.5. Customer Satisfaction - Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at risk populations.6. Quality Improvement- Leads and participated in quality improvement initiatives that focus on identified patient safety or quality of care deficits7. Education-Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.8. Assist with vaccine reconstitution, administration as needed9. Ensuring staff time is accurately logged in myTime and signing off on time cards.','!*!Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing. Licensed to practice as a Registered Nurse in the state of North Carolina. Eighteen (18) months of professional nursing experience in a tertiary care setting to include didactic and clinical experience in the area of assignment.','United States-North Carolina-Hillsborough','3100-36293-FP COVID Vaccine PR','','Full-time','Full-time','40','40','Day Job','RN PATIENT SERVICES MANAGER I - UNC COVID VACCINE CLINIC

Company info

UNC Health Care System.
Website : https://www.unchealthcare.org