E-dat Analyst I

Profile

e-DAT Analyst I

Duties: Provide daily operational support and administration of Ringtail 8 litigation databases as well as other support tools, including Concordance, LAW PreDiscovery, and Case Notebook (LiveNote). This includes assisting end users with searching and other database functions as well as data loading and maintenance. Attend trainings on these and other applications as directed.. Verify data integrity and apply quality control checks when performing data imports and exports, case productions, and database reports or logs. Troubleshoot general database and data problems and work with the case team and the e-DAT Team Lead to resolve. Assist the case teams as needed with electronic document productions, including the preparation of CDs/DVDs, batch printing, and loading and extraction of data to and from external hard drives. Maintain centralized records of case project data. Communicate with case teams and litigation support teams regarding work flow, problems, issues, and resolutions. Provide one-on-one end user support and litigation technology assistance for routine questions. May train users and assist with the preparation of training material. Provide support to clients using both the K&L Gates internal legal hold and BIA’s Total Discovery tool, including: Set up Legal Retention and Hold databases for specific clients and cases. Track information regarding cases under legal hold and keep all information up-to-date as to legal hold status. Accurately and promptly notify individuals when legal holds are implemented or the status of a legal hold changes. Accurately and promptly update legal hold databases when the status of an individual or case under legal hold changes. Coordinate the preservation of data for legal holds associated with claims, litigation, and investigations. Manage the initiation of all legal holds including the sending, tracking and any follow-up required. Manage legal hold reminders and coordinate the sending, tracking, and follow-up to all reminders. Quality checks all legal holds, reminders, and other communications for accuracy and readability, including: Respond promptly to questions from legal hold recipients. Report any difficulty with legal hold recipients to attorneys or client issuing the legal hold. Investigate, troubleshoot, and work closely with IT and other technical support staff to resolve technical issues with either the K&L Gates internal legal hold tool or BIA’s Total Discovery tool. Manage all Retention and Legal Hold databases and work closely with clients and other staff for the duration of legal holds. Provide accurate and timely reports on the status of legal holds, cases, and individuals on a periodic basis and upon request. Assist with other relevant projects as needed. Participate in learning and knowledge-sharing activities such as team meetings and training programs. Promote internal client awareness of the e-DAT practice group’s value and offerings. Demonstrate ability to use the firm’s standard technology applications. Maintain current knowledge and skills. Anticipate, plan, and prioritizes work while managing competing demands. Support senior colleagues to identify needs, develop solutions, engage with stakeholders,. and implement those solutions. Escalate complex or difficult decisions when necessary. Understand the structure of the firm. Understand the work of practice areas and shared services support groups. Gain insight through active listening and open questioning.

Company info

K & L Gates LLP
210 Sixth Avenue
Pittsburgh
Pennsylvania
United States 15222-2613
Website : http://www.klgates.com