Job Details

Bilingual Reservation Sales Agent - Work-at-Home Part-time

Company name
NAVIS

Location
Las Vegas, NV, United States

Employment Type
Part-Time

Industry
Bilingual, Hospitality, Sales

Posted on
Apr 17, 2020

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NAVIS is excited to be hiring multiple PART-TIME, work-at-home Bilingual Reservations Sales Agents in several states.  Bilingual = English-Spanish.  These are all work-at-home positions and NAVIS provides all of your computer equipment.  Pay is $9.75 per hour base wage + earned commissions and bonuses, averaging an hourly rate of $17.00+ per hour!

We are ONLY HIRING IN THE FOLLOWING U.S. STATES (if you do not reside in one of these states, you will not be eligible for this position):

  • Idaho
  • Georgia
  • Florida
  • Nevada
  • North Carolina
  • Pennsylvania (Pittsburgh area only)
  • South Carolina
  • Texas
  • Wisconsin

 

These regular part-time positions have a start date on Monday, May 4th. 

Be part of an established, incredible Company to work for - we have been named on multiple ""Top Workplaces"" lists for NINE years running! 

NAVIS is honored and humbled to have been recognized as a ""Top Workplace"" by ""The Oregonian"" and the ""Orlando Sentinel"" for several years (and again in 2019).  

NAVIS is the only Unified CRM solution for hotels and vacation rental management companies. 

 

WHAT’S THE JOB?:

A NAVIS Bilingual Reservation Sales Agent helps prospective guests plan and book their reservations at our clients’ amazing properties by communicating in both English and Spanish fluently.  Who are our clients?  They are vacation rental companies and independently-owned hotels located in popular resort destinations – many of whom you may be familiar with.  Our Bilingual Reservation Sales Agents truly feel like an extension of the client’s reservation team because they are trained and knowledgeable of each property. This is NOT timeshare sales.  There is NO cold calling involved.

  

ABOUT THE POSITION:

In this home-based position, you will be handling inbound calls in both English and Spanish from prospective guests who are interested in booking a vacation and want more details about the specific property they have in mind.  Calls are consultative in nature with the goal of helping and guiding the guest to book his/her stay.  Once you successfully book a guest, you earn a commission on top of your hourly base rate. The more guests you book, the more money you make! 

We will train you in a virtual environment through live, instructor-led training sessions on our systems, our processes, and the properties of our clients so you feel confident in helping prospective guests enjoy these incredible properties.

Learn more about the position by checking out this short video ! If the hyperlink doesn't work, please copy and paste the following link into your browser

 

SHOES ARE OPTIONAL:

This position enables you work in the comfort of your own home and is NOT based in a crowded, noisy call center across town.  How much time, money, and frustration will you save without a commute to work?  No commute is a good thing!

 

EQUIPMENT IS PROVIDED TO YOU AT NO COST:

NAVIS will provide you with a company PC, 2 monitors, a headset, a web cam, and other related PC equipment to help you be successful in this position.  There is no equipment cost at all to you!  All you need to provide is a dedicated high-speed internet connection.

 

ABOUT YOU:

You are sales-oriented.  You are an achiever.  You are motivated by commissions, bonuses, incentives, and contests.  You are optimistic and positive.  You set goals and accomplish them, then you set higher goals to achieve.  You enjoy healthy competition with yourself and others.  You gravitate towards helping others and making them happy.  You are neither passive nor aggressive – you are assertive.  You are dedicated.  You have high standards.  You are dependable.  You are fluent in English and Spanish - reading, writing, and speaking.  You can work a pre-established, non-traditional schedule.  You are a strong PC user and finding information on search engines on-the-fly comes second nature to you.   

 

ABOUT YOUR QUALIFICATIONS:

  • High School diploma or equivalent
  • At least one (1) year of sales experience.  This could be from retail, food and beverage, tele-sales, hospitality, and other sales-related roles where you had direct interaction with people, and you were influencing / up-selling / using suggestive selling techniques.
  • STRONG COMPUTER USER SKILLS ARE REQUIRED - excellent experience using Windows-based computers and related applications – multi-tasking, multiple systems, dual screens, strong internet searching experience using common search engines
  • Hospitality experience is preferred, but not required
  • You MUST be fluent in English and Spanish - reading, writing, and speaking

 

ABOUT YOUR HOME OFFICE:

  • This home-based position requires a work environment free from background noise and distractions.  Ideally, you should have a separate room or office in which you can close a door behind you for privacy.  You MUST be able to work in a quiet, distraction-free workspace for the duration of your shift.
  • Bilingual Reservation Sales Agents are required to provide a dedicated high-speed internet connection* – NAVIS will provide all the rest!

*High-speed internet MUST have a minimum required speed of 20.0 mbps (download) and 5.0 mbps (upload).  Please enter ""internet speed test"" into your search engine of choice and verify this – it’s critical!

 

ABOUT PAID TRAINING (VIRTUAL):

  • START DATE: Monday, May 4th  
  • TRAINING DAYS: Monday-Friday
  • TRAINING TIME: 8:30am to 2:15pm Pacific Time / 11:30 to 5:15pm Eastern Time
  • WHERE / FORMAT: Virtual / remote from your home office - live, interactive, instructor-led training via web cam / video
  • DURATION:  Four (4) weeks of initial training
  • TRAINING PAY RATE:  Your training hourly base wage is $11.75 per hour.  Once you have successfully completed training, your base hourly rate is $9.75/hr + earned commissions and bonuses, averaging an hourly rate of $17.00+ per hour!

 

ONGOING TRAINING:  We have an ongoing, comprehensive training program that will keep you up to date with our systems, processes, and client properties.

 

ABOUT THE POSITION STATUS, WAGE, & HOURS:

  • STATUS: Part-time positions average 27.5 hours per week – 5.5-hour shifts five days per week
  • HOURSShifts will vary.  Schedules are given in advance.  The majority of shifts include evenings / nights and/or weekends.  For those Team Members working Swing/Nights & Weekend shifts, hourly rates will be increased with accompanying shift differentials.
  • WAGENAVIS believes in a pay-for-performance culture – the better you perform, the more you make:
    • $11.75 per hour base pay training rate
    • $9.75 per hour base pay rate after training + commissions and bonuses averaging $17.00 per hour based on your performance

 

In case you have questions about the COVID-19 CoronaVirus and how it’s affecting these positions:

Will I have any person-to-person contact with anyone during the hiring / training process for this position?

Minimal - the only time where you will come in contact with someone during the hiring process is briefly for the signing of the I-9 Form should you get hired.  The good news is that these NAVIS Reservation Sales positions are all work-at-home positions by design, and they have been for several years – well before the recent COVID-19 CoronaVirus events began.  All of our interviewing, the training for the position, and the job itself are done remotely from the comfort of your home office.  So, although we will virtually “meet” you via video conference if you make it to the final stage of the interview process and beyond, you will NOT need to come into an office at any time during our hiring / training process and the job will be done remotely from your home.  

 

I’ve heard the travel / hotel industry is being negatively affected right now by the COVID-19 CoronaVirus situation.  Does that impact this position?

The travel / hotel industry is being negatively impacted at this moment in time.  However, we anticipate a busy and prosperous summer season and we are planning accordingly.  Although there are unknowns currently, we feel that there will be a significant “ramp-up” period once the situation with the virus begins to improve.  Hiring decisions for these positions will be made in early to mid-April and we are keeping a close watch on the market to ensure we hire the right number of agents to meet our clients’ needs for this summer’s anticipated volume.

 

ABOUT NAVIS:

NAVIS is the only Unified CRM solution for hotels and vacation rental management companies that brings their data and their reservations sales, marketing, and revenue teams together to drive more direct bookings and revenue.  Because we believe technology should make you money, not cost you money, we developed our game-changing Revenue Performance Platform™ to transform teams into revenue makers, enabling them to drive, capture and convert more direct bookings. We deliver actionable guest insights so departments can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it.

Founded in 1987, NAVIS is a privately held company with headquarters in Bend, Oregon, and growing offices in Orlando, Florida and Reno, Nevada.

We have been named on multiple ""Top Workplaces"" lists for NINE years running! 

NAVIS is honored and humbled to have been recognized as a ""Top Workplace"" by ""The Oregonian"" for several years (and again in 2019).


At NAVIS, our Core Values are:

  • Golden Rule: I treat others as I want to be treated
  • Integrity: I am a person of my word and highly trusted
  • Innovation: I create solutions for difficult business problems
  • Performance: I am part of an ambitious team and my results matter
  • Attitude: I am a positive influence, I love my team and the work we do

 

NAVIS is an Equal Opportunity Employer (EOE).

Company info

NAVIS

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