Kennel Hand

Profile

COMPANY PROFILE: A north Brooklyn outdoor space designed for dog boarding and daycare of guest pets as well. They also run playgroups throughout the day for pets to create a stress-reducing program of rest and activity for dogs.

POSITION SUMMARY: This business is responsible for the health, happiness and safety of our clients pets when they are guest at our location. Kennel Hands develop and maintain a positive work environment and culture through positive communication with fellow team mates. Kennel Hands are the hands-on advocates for the animals left in our care. It is a fun and fast environment with many moving pieces. This position is for someone who is a quick learner and takes constructive criticism well. It requires a team player that has initiative and common sense. They are looking for a closer (1 pm - 8 pm) and a weekend person (9:45 am - 6 pm). Both part time and full time positions are available. There is room for upward mobility.

Must have some kind of customer service experience!

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Portraying a positive company image and engaging in professional and friendly

communications with team members and clients

Actively listening to team members' questions and concerns to build a positive work

culture of support and team work, assisting the team to care for the animals to the best

of our abilities

Following written, posted and oral instructions on our guests' needs

Actively participating in our guests' care by respectfully communicating through Slack

posts and face-to-face interactions

Establishing and maintaining notes through Slack on guest behavior, special needs, care

instructions, feeding requirements, bathroom habits, medication (when required),

Snout-to-Tail assessments and overall suggestions

Supervising safe and happy playgroups for pets

Maintenance of all equipment and supplies

Following and performing all SOPs

Continuing to learn and grow your understanding of Ethology

Maintain Woofs 'n Whiskers Values

Performing other duties as assigned

The employee must occasionally lift and/or move up to 25 pounds.

Preferably no animal allergies

The employee is occasionally required to stand; walk; sit; and reach for animals

Maintaining a clean work environment, ensuring a healthy and safe space for everyone (animals and people!) including: yard, kennel, kitchen, grooming room, caFery, reception, bathroom, front of the building, van, storage spaces this entails cleaning feces, urine, vomitus, blood, mucus of pets

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Weekend and holiday availability are mandatory

Ability to shift priorities, deal with a high-stress environment and multi-task

Ability to work in a team environment and take direction from management

Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports/post

Ideally 2 years of experience but willing to negotiate for the right applicant with less experience

Company info

Brooklyn Chamber of Commerce
Website : http://www.ibrooklyn.com/