Job Details

Geek Squad Manager - Store 691 Georgetown

Company name
Best Buy

Location
Georgetown, TX, United States

Employment Type
Full-Time

Industry
Customer Service, Retail, Manager

Posted on
Feb 13,2020

Valid Through
May 28,2020

Apply for this job






Profile

Geek Squad

As the Geek Squad Manager, you’ll be responsible for day-to-day operations inclusive of the Precinct (computer and PC repair service) and Auto tech Bay (Auto installation fulfillment services). You’ll be accountable for leading a team of Agents in a manner that fosters a world class Client experience and drives exceptional business results. Key responsibilities:

Manages the day-to-day operations of the Precinct and Autotech Bay including: scheduling, merchandising standards, expense management, inventory integrity, security and protection of Client assets

Provides work direction, training and development for a team of Diverse Agents. Monitors Agent skill set achievement

Communicates and coaches a team of Diverse Agents to help achieve Company strategy, local business plans and execute SOP

Analyzes and evaluates both financial and Agent performance to develop plans that drive Precinct and Autotech Bay performance and overall Services revenue

Manages the entire store operation while acting as Manager on Duty including:

Monitor sales activity, employee productivity, merchandising standards, customer service, and processing

Provide direction and management authorization as needed

Resolve complex client/customer issues

Review/generate management reports as needed

Assists Clients per SOP to solve their technology needs which range from setting up new services on a new product/solution, to fixing/troubleshooting or repairing a solution we’ve already sold

Assists the General Manager with recruiting, hiring, and retaining a diverse Agent workforce in line with headcount guidelines

Basic Qualifications

1 year of experience as a Leader in Business, Military or other fields

2 years of experience in Customer Service or related field

Ability to analyze and manage a budget (labor, expenses, revenue)

Preferred Qualifications

Associate Degree or higher in Computer Science, Business, Management or related fields

Retail Experience

Consumer Electronic Repair/Service Experience

Prior experience in selection, hiring, and performance management

Company info

Best Buy
Website : http://www.bestbuy.com

Similar Jobs:
Asset Protection Associate
Location : Round Rock, TX
Best Buy What does a Best Buy Asset Protection Associate do? At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and al...
Administrative Assistant, Forms
Location : Austin, TX
Job Description -Creates, generates, and distributes statements of medical necessity (SMN's) for patients. Obtains signatures from physicians for claims submissions. -Assembles and maintains patient charts to file appropriate d...
We Are Hiring Customer Service Representative - SFPH SFOD FM Chisholm Trail - Full-Time, Day - Seton Family-Chisholm Trail - Round Rock,TX Shift: 7:15am-5pm, Monday-Friday Why Join Ascension? Ascension Seton, based in Austi...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2020 EmploymentCrossing - All rights reserved. 21 192