Mooresville, NC, United States
Mooresville, North Carolina
Mooresville, NC (SSC)
1000 Lowes Boulevard
Employment Type I
Employment Type II
Line of Business
LWS_USA_Pro Inside Sales Ops
Purpose of the Role:
The Pro Program Optimization Consultant drives engagement and execution with the Pro customer through Lowe's store channel by supporting the execution, continuous improvement and/or roll out of key Pro initiatives, programs and standards. This includes directly supporting Lowe's enterprise strategy as it relates to the pro customer and active collaboration with field and corporate partners.
Supports execution of pro sales events to maximize store buy-in and ensure sales targets are met
Develops processes that support the sales team by channeling key tools and resources to sales representatives
Leads and influences cross-functionally to drive improvements to existing and development of new pro programs and initiatives
Effectively communications with store operations leadership at Store, Market, Regional and Corporate levels to drive collaboration and support
Defines clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise
Supports a feedback loop through which store leadership communicates to the corporate office to ensure alignment on pro-service event and service operations
Working alongside front line associates and customers during field travel to stay current on trends, input & feedback, and support store execution
Interprets data analysis and feedback to drive program improvements, innovation and change.
Responsible for regularly monitoring program performance, to identify trends and propose actions to address (negative or positive)
Builds and maintains a network of field and corporate partners, to drive collaborative and enterprise thought leadership
Bachelor’s Degree in Business or related field
Experience in B2B or Home Improvement sales/operations
Experience in project management
Store Leadership experience
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE
50 home improvement company serving more
than 18 million
customers a week in the United States and Canada. With fiscal year 2018 sales of $71.3 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ
approximately 300,000 associates.
Founded in 1946 and based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and
communities it serves through programs focused on safe, affordable housing and careers in the skilled trades. For more information, visit
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Website : http://www.lowes.com/