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Job Details

Pro Programs Manager

Company name

Mooresville, NC, United States

Employment Type

Posted on
Nov 07,2019

Valid Through
Feb 20,2020

Apply for this job


Date posted



Mooresville, North Carolina

Location Name

Mooresville, NC (SSC)


1000 Lowes Boulevard

Employment Type I

Full time

Employment Type II


Line of Business



LWS_USA_Pro Inside Sales Ops

Purpose of the Role:

The Pro Program Optimization Consultant drives engagement and execution with the Pro customer through Lowe's store channel by supporting the execution, continuous improvement and/or roll out of key Pro initiatives, programs and standards. This includes directly supporting Lowe's enterprise strategy as it relates to the pro customer and active collaboration with field and corporate partners.


Supports execution of pro sales events to maximize store buy-in and ensure sales targets are met

Develops processes that support the sales team by channeling key tools and resources to sales representatives

Leads and influences cross-functionally to drive improvements to existing and development of new pro programs and initiatives

Effectively communications with store operations leadership at Store, Market, Regional and Corporate levels to drive collaboration and support

Defines clear standards and expectations for in-store pro selling programs to ensure consistency across the enterprise

Supports a feedback loop through which store leadership communicates to the corporate office to ensure alignment on pro-service event and service operations

Working alongside front line associates and customers during field travel to stay current on trends, input & feedback, and support store execution

Interprets data analysis and feedback to drive program improvements, innovation and change.

Responsible for regularly monitoring program performance, to identify trends and propose actions to address (negative or positive)

Builds and maintains a network of field and corporate partners, to drive collaborative and enterprise thought leadership

Required Education/Experience:

Bachelor’s Degree in Business or related field

Experience in B2B or Home Improvement sales/operations

Experience in project management

Store Leadership experience

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE

50 home improvement company serving more

than 18 million

customers a week in the United States and Canada. With fiscal year 2018 sales of $71.3 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ

approximately 300,000 associates.

Founded in 1946 and based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and


communities it serves through programs focused on safe, affordable housing and careers in the skilled trades. For more information, visit

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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