5 yrs required
Toledo, OH, United States
Telecom, Manager, Call Center, Customer Service
The Supervisor, Network Operations Center is responsible for the overall day-to-day operations and performance of Network Operations Center. The primary responsibility of the Supervisor, Network Operations Center is to ensure the continuous monitoring and maintenance of all Voice, Video, and Data networks. In addition, proper recording and reporting of all issues found is in alignment with the expectations of the relevant business units while analyzing and implementing policies, practices, and procedures that increase the operational efficiencies of the department and the networks it supports.
The Supervisor, Network Operations Center is accountable for the following functions for the business units served by Shared Services:
Education and Experience
Website : http://www.telesystem.us
Shared Services is dedicated to providing innovative and reliable products and services to the Block Communications, Inc. companies it serves: Buckeye Broadband, Telesystem and MaxxSouth Broadband. Our services include engineering, information and technology support, application development and support, network operations, network surveillance, facilities maintenance, procurement and warehousing.