Job Details

Sr Product Manager - MPLS amp Internet Products

Company name
Windstream Communications.

Greenville, SC

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The Product Manager will provide product direction through an ongoing assessment of current offerings, pricing, promotions and positioning. The Product Manager will own the entire product lifecycle and user experience and will develop and evaluate opportunities for new products and/or line extensions, line consolidations and EOL activities; and identify new target markets and related strategies. This person will work in a matrix organization to create, evaluate and implement new product initiatives / enhancements and process improvements. The product manager is also responsible for supporting sales and process improvement initiatives as well as supporting specific sales efforts.

Job Description:

Manage, promote, direct and control product line including a deep understanding of what is required to sell, install, bill and support the products and programs under management

Coordinate with Product Marketing to identify competitive targets for research

Maintain SWOT analysis relative to competition, positioning, and pricing

Assist with competitive analysis including the assessment of competitive service offerings and the analysis of relative positioning and customer differentiators

Evaluate and leverage industry trends to promote product segment growth and/or cost optimization and increase market share

Product Management

Ability to manage a product lifecycle. Develop, execute, and maintain product and product family business plan that provides current market information, including sales and gross profit margin history, year-to-date (YTD) actual and projections, key market positioning, sales channel and competitive strategies, pricing, market share, product life cycle plans, and evolution plans

Establish product line direction for existing products develop product line extension and additional target markets - maintain a product and market roadmap

Provide product training to the organization as required in addition to input into the training department

Regularly track revenue, margin and product performance metrics and design, propose and execute methods to increase both

Coordinate with Marketing Operations to design and implement promotions for identified product

Drive product process optimization efforts to shorten the opportunity to revenue cycle times and improve user experience

Initiating measures of product cost containment and cost reduction (due diligence with engineering, operations and support among others)

Regularly analyze and report Customer Satisfaction results and drive initiatives to increase the net promoter score

Product Development

Evaluate industry trends to identify target product development activities

Create product requirements documentation and business cases for new product initiatives

Coordinate with multiple departments to refine the product requirements and business model as the development cycle progresses

Work interdepartmentally with the help of the Product Developers to execute product development cycle for new products

Project manage initiatives which do not have a Product Developer component

Perform as a subject matter expert on sales calls

Other duties as assigned

Product Responsibilities:

MPLS Products

Internet Products

Other products as assigned 

Job requirements


Bachelor’s degree in marketing, business, or a technical field, or an equivalent combination of education and technical/professional experience

5 years of product marketing experience in telecommunications or a related technical industry, with particular expertise in business to business products and services required

Product experience in Telecom highly desirable

Experience in packaging and bundling product offerings

Demonstrated aggressive, persuasive, and creative problem solving skills

Excellent verbal and written communication, presentation, organization and time-management skills

Expert use of word processing, spreadsheet, presentation, and email software

EEO Statement:

Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.

Company info

Windstream Communications.
Website :

Company Profile
Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. The company's corporate headquarters is in Little Rock, Ark. Windstream Holdings, Inc. provides communications and technology solutions in the United States. The company offers managed services and cloud computing services to businesses, as well as broadband, voice, and video services to consumers primarily in rural markets. Its primary business service offerings include integrated voice and data services, multi-site networking, data center services, managed services, high-speed Internet, voice services, and carrier services.

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